What are the responsibilities and job description for the ServiceNow Business Process Consultant with Security Clearance position at Base One Technologies?
Task Description : As a ServiceNow Business Process Consultant, you’ll offer advice and expertise to help improve business performance and implement key human capital requirements within ServiceNow HRSD. Activities include requirements analysis, functional design, user story creation and validation, testing, and troubleshooting. In this role, you will collaborate with team members across teams within an agile framework and you must communicate clearly and effectively with customer stakeholders. Primary Job Duties :
- Requirement Gathering / User Story Creation – 50%
- Solution Design – 20%
- System Testing – 20%
- Troubleshooting – 10% Required skills / Level of Experience :
Career level with a complete understanding and wide application of technical principles, theories, and concepts. Working under only general direction, provides technical solutions to a wide range of difficult problems. Independently determines and develops approach to solutions. Minimum 5 years’ experience bachelor’s degree or equivalent (Associate degree 2 years’ experience; 6 years’ experience; or relevant professional certification); Successful completion of higher education which has not resulted in a degree may be counted as one year of experience. Experience working with ServiceNow HRSD for Federal customers, 1 years; or experience working with ServiceNow (any module) for Federal customers, 2 years.
Required skills : Microsoft Excel X
Microsoft Word X
Excellent verbal and written communication skills X
