Hotel General Manager

General Manager - Zion Promenade Hotel St. George (soon to be launched)

The Zion Promenade Hotel in St. George, Utah will be the re-branded, renovated, and highly improved version of the existing America's Best Inn in the heart of St. George. The America's Best Inn is currently under contract and we (prospective new owners) plan to deflag and re-brand the hotel, renovate the property, and significantly boost the financial performance in coordination with an ambitious General Manager.

We are looking for a hospitality superstar to join our team as General Manager, with the responsibility to support the transition to new ownership, the re-branding and re-launch of the newly independent hotel, and on-going operations of property. This role offers the exciting opportunity for an experienced hospitality manager to engage in the re-invention of the property and serve as the face of our young brand - a representative of our unique new offering to the visitor community, and a representative of our company to the surrounding community. As such, the ideal candidate will have an entrepreneurial mindset, the ability to deliver operational excellence, and a passion for delivering an exceptional guest experience, along with significant hospitality management experience.

This is a full-time role, located in St. George, Utah, reporting directly to the CEO of Basecamp Hospitality.

Responsibilities:

• Launch management:
• Lead preparation for new product buildout and launch, including a selection of
• Assist in defining and fleshing out the new brand and experience
• Hire, train, and manage a small team to support ongoing operations
• Day-to-day operational management:
• Oversee ongoing day-to-day operations of the hotel, ensuring constant operational
• Maintain safety, cleanliness, and operational standards
• Cultivate a friendly and welcoming environment for hotel guests, providing proactive
• Establish and maintain best practices in personnel management, sales, guest
• Perform supervisory duties including recruiting, scheduling, training, performance
• Conduct regularly scheduled safety trainings to ensure compliance with all necessary
• Make recommendations for and manage the execution of capital improvement projects
• Maintain excellent curb-appeal of the hotel at all times
• Support marketing efforts to boost resort occupancy
• Develop local partnerships and marketing relationships
• Manage customer queries and reviews, including Google and social media reviews
• Accounting/Financial
• Oversee resort finances, including oversight of spending, support of book-keeping and audits, etc.
• Financial analysis of food, beverage, labor costs and controllable expenses with appropriate action plans to improve financial results
• Review all vendor invoices and contracts for accuracy
• Provide timely and accurate reports to Basecamp CEO, investors, and accountants
• Identify and implement new opportunities and programs to drive revenue growth

Required Qualifications:

• 5 years of hospitality management or related management experience
• 3 years of team development and leadership experience
• 3 years of budget management experience
• Strong communications skills
• Strong conflict resolution and problem-solving capabilities
• Experience vetting, contracting with and managing 3rd party vendors
• Track record of providing an exceptional level of customer service
• Willingness to relocate to the St. George
• Comfort with technology, including Google Suite, spreadsheets, resort management systems, etc.
• Willingness to work weekends, holidays, and occasionally on-call 24 hours, as needed
• Excellent interpersonal, motivational, organizational, and leadership skills
• Able to lift 30 pounds and spend significant time on feet and/or climbing/stooping/kneeling/crouching/crawling as needed
• Comfort working in outdoor environments as needed, including in extreme temperatures and weather conditions
• Valid driver’s license
• CPR/AED/First Aid certification, or willingness and ability to obtain upon hire

Preferred Qualifications:

• Bachelor’s degree in hospitality management or related field
• 3 years experience - hotel general manager
• Project/construction management

Salary/Benefits:

• Salary is commensurate with experience and other qualifications (estimate between $55k-$85K)
• Opportunities for performance-based bonuses
• Medical and dental healthcare benefits

Job Type: Full-time

Pay: $55,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person

Salary : $55,000 - $85,000