What are the responsibilities and job description for the Sales Support Manager position at Baseload Power Generation Parts & Services, LLC?
Job Overview
We are seeking a Sales Support Manager to join our team. In this role, you will be responsible for enhancing the efficiency of our sales operations and providing exceptional support to our sales team and customers. The ideal candidate will possess strong sales and customer service skills, ensuring that our clients receive the highest level of service while helping to drive sales growth.
Responsibilities
- Oversee daily operations of the sales support team, ensuring all tasks are completed efficiently and accurately.
- Collaborate with the sales team to develop strategies that enhance customer satisfaction and drive revenue.
- Manage customer inquiries and resolve issues promptly, maintaining a high standard of customer service.
- Analyze sales data to identify trends and areas for improvement, providing actionable insights to the sales team.
- Develop training programs for new sales support staff to ensure they are equipped with the necessary skills and knowledge.
- Maintain up-to-date knowledge of products and services to effectively assist customers and support the sales team.
- Coordinate with other departments to ensure seamless communication and collaboration on projects.
Requirements
- Proven experience in a sales or customer service role, with a strong understanding of sales processes.
- Excellent communication skills, both verbal and written, with a focus on customer engagement.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficient in using CRM software and other relevant tools to track sales activities and customer interactions.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A proactive approach to problem-solving with a keen attention to detail.
- Bachelor's degree in Business Administration or related field is preferred but not required.
If you are passionate about supporting a successful sales team and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity as a Sales Support Manager.
Job Type: Full-time
Pay: $25.00 - $31.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
Work Location: In person
Salary : $25 - $31
