What are the responsibilities and job description for the Service Tech position at BASEMENT SYSTEMS OF INDIANA?
Job Details
Description
Position: Service Technician
Hiring Manager: Ernie Johnson
Pay: Hourly plus commission
Basement Systems of Indiana is the trusted local team for wet basement, crawl space, and foundation repair. We recognize the importance of healthy, functional below-grade spaces and how they affect our customer’s home. We specialize in improving their home's energy efficiency, safety, and indoor air quality.
Position Overview: We are seeking a dedicated and skilled Service Technician to join our team at Basement Systems of Indiana. As a Service Technician, you will play a crucial role in providing exceptional service to our customers by diagnosing, repairing, and maintaining various basement waterproofing and foundation repair systems.
What We Would Provide You
- A verifiable opportunity to make $80k
- A solid benefits package, health benefits and 401K.
- Best in field training and state-of-the-art software that sets you up for success.
- A work vehicle, company laptop, tools, and apparel.
- A trusting, respectful, and fun culture.
- A company you can be proud to represent.
- Opportunities for your professional growth and career advancement.
Responsibilities:
- Perform service calls to diagnose issues with basement waterproofing, foundation repair, crawl space encapsulation, and concrete leveling systems.
- Execute repairs and maintenance tasks efficiently and effectively, ensuring the longevity and optimal performance of installed systems.
- Communicate with customers professionally, explaining service procedures, addressing concerns, and providing recommendations for preventive maintenance.
- Accurately document service activities, including diagnosis, repairs performed, and parts used, in company records and computerized systems.
- Collaborate with team members and supervisors to coordinate service schedules, prioritize tasks, and ensure timely completion of service calls.
- Adhere to company safety protocols and guidelines at all times to maintain a safe work environment for yourself, colleagues, and customers.
- Continuously expand knowledge and skills through training opportunities provided by the company to stay updated on industry trends, new technologies, and product developments.
Qualifications
What We Need for this Role
- 1 years of sales experience preferred but not required.
- Construction experience preferred but not required.
- Ability to enter a crawlspace, lift up to 75 pounds, walk, climb a ladder, kneel, and crawl.
- Strong listening, closing, and follow-up skills.
- A valid driver’s license and a safe driving record.
- Skill in operating computer software.
- Ability to pass a drug test and background check.
Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At BSI we want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.
Salary : $80,000
