What are the responsibilities and job description for the SERVICE TECH position at BASEMENT SYSTEMS OF INDIANA?

Job Details

Job Location

Basement Systems of Indiana - Indianapolis, IN

Travel Percentage

Road Warrior

Job Category

Construction

Description

Position : Service Technician

Hiring Manager : Ernie Johnson

Pay : Hourly plus commission

Basement Systems of Indiana is the trusted local team for wet basement, crawl space, and foundation repair. We recognize the importance of healthy, functional below-grade spaces and how they affect our customer's home. We specialize in improving their home's energy efficiency, safety, and indoor air quality.

Position Overview : We are seeking a dedicated and skilled Service Technician to join our team at Basement Systems of Indiana. As a Service Technician, you will play a crucial role in providing exceptional service to our customers by diagnosing, repairing, and maintaining various basement waterproofing and foundation repair systems.

What We Would Provide You

A verifiable opportunity to make $80k
A solid benefits package, health benefits and 401K.
Best in field training and state-of-the-art software that sets you up for success.
A work vehicle, company laptop, tools, and apparel.
A trusting, respectful, and fun culture.
A company you can be proud to represent.
Opportunities for your professional growth and career advancement.

Responsibilities :

Perform service calls to diagnose issues with basement waterproofing, foundation repair, crawl space encapsulation, and concrete leveling systems.

Execute repairs and maintenance tasks efficiently and effectively, ensuring the longevity and optimal performance of installed systems.

Communicate with customers professionally, explaining service procedures, addressing concerns, and providing recommendations for preventive maintenance.

Accurately document service activities, including diagnosis, repairs performed, and parts used, in company records and computerized systems.

Collaborate with team members and supervisors to coordinate service schedules, prioritize tasks, and ensure timely completion of service calls.

Adhere to company safety protocols and guidelines at all times to maintain a safe work environment for yourself, colleagues, and customers.

Continuously expand knowledge and skills through training opportunities provided by the company to stay updated on industry trends, new technologies, and product developments.

Qualifications

What We Need for this Role

1 years of sales experience preferred but not required.

Construction experience preferred but not required.

Ability to enter a crawlspace, lift up to 75 pounds, walk, climb a ladder, kneel, and crawl.

Strong listening, closing, and follow-up skills.

A valid driver's license and a safe driving record.

Skill in operating computer software.

Ability to pass a drug test and background check.

Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At BSI we want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.

Salary : $80,000

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