What are the responsibilities and job description for the Sales Support Representative position at Basement Waterproofing?
- Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
- Provide callers with information such as company address, directions to company, fax numbers, company website and other related information
- Answer and direct phone calls
- Organize and schedule appointments for potential sales
- Excellent time management skills and the ability to prioritize work
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Anticipate the needs of others in order to ensure their seamless and positive experience.
- Flexibility: being available when needed, including but not limited to working beyond schedule, some weekends, and working scheduled home shows to generate leads.
Summary
As a Customer Service Representative, you will be essential in delivering outstanding support and fostering positive client relationships. Your core skills in customer service, communication, and data entry will enable you to effectively address customer inquiries and resolve issues. With premium skills in sales and multilingual communication, you will enhance customer engagement and satisfaction. Additionally, your relevant skills in Microsoft Office and call center operations will support efficient service delivery. Join our team to contribute to a customer-centric environment where your organizational and time management skills will shine.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Shift availability:
- Day Shift (Required)
Ability to Commute:
- East Norriton, PA 19403 (Required)
Work Location: In person
Salary : $18 - $22