Case Manager

Job Summary
This position works directly with HIV Positive clients in identifying the goals, strengths, and needs of the individual, and secures necessary services from a variety of appropriate community resources and funding streams. The Case Manager seeks to maintain a supportive relationship with the client, completes eligibility screening, conducts required risk assessments, and develops an individual plan of care for each client. The Case Manager refers clients to services as needed and indicated, coordinates intensively with care givers and other Case Managers; provides support and counseling as needed to promote medical adherence. Provides active follow-up on referrals from collaborating agencies.

II. Principal duties/responsibilities:

• Determine and re-determine eligibility in conjunction with the Florida HIV/AIDS Eligibility Procedures Manual and Chapter 64D-4 F.A.C.
• Accurately completes all assigned duties in the time allotted.
• Communicate effectively with individuals in a culturally appropriate manner.
• Records pertinent information accurately, conducts eligibility screening and risk assessments as required.
• Maintains orderly files, document all activities relating to Ryan White Part B Medical and Non- Medical case management as outlined in the Florida HIV/AIDS Case Management Operation Guidelines and Chapter 64D-4 F.A.C. Also, provide housing assistance through our HOPWA program.
• Secures services as needed or refers to an appropriate agency/provider.
• Builds and maintains trusting relationships with clients and provides support as needed.
• Effectively tracks client’s demographic information, labs, medications, service utilization, and required outcome indicators in CAREWare.
• Maintains an up-to-date client file including all case notes.
• Travels to FDOH Jackson Tues/Thur
• Develop a comprehensive client-driven case plan with identified short-term and long-term goals.
• Coordinate services with ADAP, Clear Health Alliance, Positive Healthcare Medicaid and other community providers.

III. Occasional duties or projects which may be performed at irregular intervals:

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Assists with community activities designed to raise funds for our awareness of BASIC.
• Other related duties, as required.

IV. Accountability: Areas in which the position is accountable/responsible:

• Documentation skills

• Analyzing information

• Decision making

• Research skills

• Verbal communication

• Written communication

• People skills

• Resolving conflict

• People management

• Integrity

• Connecting with children

V. Supervisory Responsibility: No direct reports but assistance with training and oversight of Case Managers.

VI. Business-Related Contacts:

: Clients, Client’s families, suppliers, therapists, medical professionals, community partners.

: Senior Leadership, coworkers, board members

VII. Educational and/or experience requirements:

Bachelor’s degree in human services, Social Work, Human Relations, Psychology, Health Care, or related field. An associate’s degree and five years of related experience may substitute for the bachelor’s degree.

5 years’ customer service experience, preferably in human services

Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred.

VIII. Certification or licensing requirements:

Must maintain a Valid Driver’s License and must be insurable

IX. Specialized equipment or machines used in the course of the duties of the position.

Personal Computer, printer, calculator and standard office equipment and machines

X. Mental factors:

• COMPARING - Judging the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

• COPYING - Transcribing, entering, or posting data.

• COMPUTING - Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them.

• COMPILING - Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.

• ANALYZING - Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.

• COORDINATING - Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data. May include prioritizing multiple responsibilities and/or accomplishing them simultaneously.

• SYNTHESIZING - To combine or integrate data to discover facts and/or develop knowledge or creative concepts and/or interpretations.

XI. Physical factors

• Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Requires sitting to a significant degree and walking or standing periodically.

• Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.

• Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.

• Expressing or exchanging ideas by means of the spoken word.

• Perceiving the nature of sounds sufficient to receive detailed information through oral communication.

• Clarity of vision at 20 inches or less and 20 feet or more.

• Ability to judge distances and spatial relationships so as to see objects where and as they actually are.

• Adjustment of the eye to bring an object into sharp focus.

• Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.

XII. Environmental factors:

• General office environment

• Lighting is adequate

• Temperature is regulated and moderate

• Low likelihood of unavoidable hazardous conditions (standard office conditions)

• Moderate noise

• Moderate dust

• Standard office equipment accessible

Job Type: Full-time

Pay: $35,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $35,000