What are the responsibilities and job description for the Medical Receptionist position at Basicare Medical Group, PC?
Job Summary
We are a growing medical practice seeking experienced receptionists. We pride ourselves on excellent patient care and service. We are seeking candidates who have exceptional customer service skills to greet, schedule and assist our patients. Research and respond to a variety of routine inquiries and provide information regarding policies and procedures related to patient accounts, fees, Medicare and medical insurance coverage, charges and insurance forms. This position could grow into a management opportunities.
Duties and responsibilities:
Greeting patients over the phone
Scheduling patient appointments
Managing the panels to ensure proper appointments are created
Confirming/rescheduling appointments
Completing insurance authorization and eligibility if needed
Assisting patients with any questions they may have
Qualifications:
Must speak Chinese
Medical experience is a plus
Billing experience is a plus
Positive attitude
Excellent computer skills
Professional appearance and demeanor
Candidate must be able to take initiative
Must be able to work occasional weekends if needed
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Preferred)
Language:
- Chinese (Required)
Ability to Relocate:
- New Hyde Park, NY 11040: Relocate before starting work (Required)
Work Location: In person