Service Manager

Basin Concrete Trucking and Rental is looking for a Service Manager. This individual will provide leadership in motivating, managing, and evaluating Service Technicians. The Service Manager will efficiently coordinate, schedule, and manage Service Technicians time. This role will also coordinate activities with other departments to best serve the needs of the customer and employees.

Our Mission is to provide the best service, equipment, and products to our Customers through our exception people, commitment, and teamwork.

Specific Duties Include:

· Demonstrate leadership in day-to-day management of the Service Technicians under their direction.

· Assign jobs and work areas to the Service Technicians according to their skills and knowledge.

· Coach, mentor and communicate job expectations to service department team members.

· Lead and take ownership of management responsibility relating to hiring, performance management, and overall people management with assigned Service Technicians.

· Review and approve the daily timecards for employees.

· Proactively anticipate problems and respond promptly.

· Respond and follow up with employee issues and/or concerns.

· Review all repair work orders for accuracy and completeness concerning parts, materials, labor and approve the release of equipment for delivery to the customer.

· Maintain and demonstrate the knowledge on all equipment and fleet owned by company.

· Foster an engage work environment within the location, encouraging accountability, open communication, and teamwork.

· Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company safety manuals and as directed in the employee handbook.

· Maintain a positive and professional working relationship with peers, management, and support resources.

· Performed all other duties as assigned by Supervisor in a professional and efficient manner.

Job Skills/Requirements:

· Previous supervisory/management experience required.

· Excellent interpersonal, leadership and communication skills.

· Good understanding of mechanical components and associated repair.

· Excellent time management, problem solving and organizational skills.

· Excellent oral and written communication skills.

· Ability to thrive and multi-task in a fast-paced environment.

· Computer skills with the ability to learn new programs.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Days:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $70,000 - $80,000