What are the responsibilities and job description for the F&B Manager position at BASK?
OBJECTIVE
Managing the day-to-day operations within Food Beverage Service Department by developing menus, purchasing supplies, training and supervising staff, maintaining health and safety standards, and implementing strategies to maximize sales and profitability. Monitor customer feedback, resolve issues, and strive to continuously improve the overall dining experience for guests to ensure all guests receive outstanding customer service.
PERSON SPECIFICATIONS
Essential
Managing the day-to-day operations within Food Beverage Service Department by developing menus, purchasing supplies, training and supervising staff, maintaining health and safety standards, and implementing strategies to maximize sales and profitability. Monitor customer feedback, resolve issues, and strive to continuously improve the overall dining experience for guests to ensure all guests receive outstanding customer service.
PERSON SPECIFICATIONS
Essential
- Previous leadership in food and beverage departments
- Excellent attention to detail
- Excellent communication skill written and verbal
- Outstanding customer service skills
- Confident, friendly, and personable manner.
- High level of discretion and trustworthiness
- High levels of personal integrity.
- Ability to work as part of a team.
- Basic IT Skills including Excel and Outlook.
- High knowledge of hotel and or events industry
- Ability to work to specific deadlines.
- Strong problem-solving skills.
- Ability to manage change in process and policy.
- Highest level of personal grooming.
- Previous experience of leading large teams in large scale food and beverage operations.
- Previous experience with Realta or other POS platforms.
- Previous experience working with Luxury Resort or high street brand.
- Personal license holder.
- Food safety certificates.
- First aid trained.
- Cellar management.
- Training qualifications.
