What are the responsibilities and job description for the Shift Manager position at Baskin Robbins?
This is a new location scheduled to open in December 2024. Employees hired for this location will train at our Sonic in Marysville, WA until the grand opening.
Job Summary: This position performs, leads, and supervises basic operational duties to
provide quality products and service to guests.
Essential Duties
Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp,
back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as
assigned to meet operational and quality standards.
Ensures team is working to capacity and meeting speed of service standards
Coaches and trains crew members on tasks.
Comply with all company policies, procedure, and operational standards.
Assist with new employee orientation and training.
Report customer or employee complaints/issues to MOD
Perform, lead, and supervise regular cleaning and sanitation duties – including trash
disposal, mopping, sweeping, washing dishes and food preparation tools, wiping
counters, sanitizing food preparation areas, cleaning equipment, and emptying used
grease – pursuant to operational standards.
Regular attendance.
Additional Duties
Lead shift meetings
Move and stock food product weighing up to 50 pounds.
Required Skills/Abilities
Perform other job-related duties as assigned or required.
General restaurant or retail knowledge
Basic math and reading skills.
Effective verbal and written communication skills
Ability to follow directions.
Multi-tasking skills, decision-making, leadership, time-management, and conflict-
resolution skills
Education/Experience: High school diploma or equivalent preferred.
Time/Shift Expectations: Minimum of 30 hours per week; irregular hours, nights; weekends;
and holidays
Physical Requirements/Working Conditions: Continuous standing, bending, reaching,
moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat
and hot liquid shortening while cooking; frequent exposure to freezer when stocking food
items; occasional exposure to extreme temperatures based on variable weather conditions.
Company Introduction
Here at SONIC Drive-in, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we’re ready for you. That’s why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because “This is How We SONIC”. Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!
Job Summary: This position performs, leads, and supervises basic operational duties to
provide quality products and service to guests.
Essential Duties
Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp,
back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as
assigned to meet operational and quality standards.
Ensures team is working to capacity and meeting speed of service standards
Coaches and trains crew members on tasks.
Comply with all company policies, procedure, and operational standards.
Assist with new employee orientation and training.
Report customer or employee complaints/issues to MOD
Perform, lead, and supervise regular cleaning and sanitation duties – including trash
disposal, mopping, sweeping, washing dishes and food preparation tools, wiping
counters, sanitizing food preparation areas, cleaning equipment, and emptying used
grease – pursuant to operational standards.
Regular attendance.
Additional Duties
Lead shift meetings
Move and stock food product weighing up to 50 pounds.
Required Skills/Abilities
Perform other job-related duties as assigned or required.
General restaurant or retail knowledge
Basic math and reading skills.
Effective verbal and written communication skills
Ability to follow directions.
Multi-tasking skills, decision-making, leadership, time-management, and conflict-
resolution skills
Education/Experience: High school diploma or equivalent preferred.
Time/Shift Expectations: Minimum of 30 hours per week; irregular hours, nights; weekends;
and holidays
Physical Requirements/Working Conditions: Continuous standing, bending, reaching,
moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat
and hot liquid shortening while cooking; frequent exposure to freezer when stocking food
items; occasional exposure to extreme temperatures based on variable weather conditions.
Company Introduction
Here at SONIC Drive-in, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we’re ready for you. That’s why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because “This is How We SONIC”. Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!
