What are the responsibilities and job description for the Retail Department Manager - Firearms position at Bass Pro Inc?
POSITION SUMMARY :
The Hunting Group Sales Manager supervises the Hunting / Firearms Departments within the store to include compliance standards with all applicable laws and company policies, merchandise presentation, inventory control, pricing, sales enhancements, Outfitter selection development training and customer service activities.
ESSENTIAL FUNCTIONS :
- Leads firearm compliance sales standards in the Hunting / Firearms department to ensure compliance with ATF, state, local laws, company policies and procedures, including 4473, 3310, state and internally required firearm forms.
- Leads firearm safe handling, safety, operations, and customer experience standards within the firearms department.
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Meets or exceeds all financial plans as set by the Company.
- Executes all Sales plans as directed by the Company.
- Opens and Closes the Store and has "Manager on Duty" responsibilities.
- Maintains planograms as set by the Corporate Office.
- Staffs the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
- Resolves customer and Outfitter issues.
- Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customers' needs making product recommendations based off this analysis promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pickup.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE / QUALIFICATIONS :
KNOWLEDGE, SKILLS, AND ABILITY :
TRAVEL REQUIREMENTS :
PHYSICAL REQUIREMENTS :
INDEPENDENT JUDGEMENT :
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary :
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Bass Pro Shops
