What are the responsibilities and job description for the Greeter position at Bass Pro Shops?
POSITION SUMMARY: The Greeter performs various Customer Service activities, to include greeting all
customers in a prompt and friendly manner, handling merchandise with care, providing information and
direction to customers, distributing promotional materials, and other front-end tasking to support business
needs. Greeters are expected to smile and be friendly and outgoing with every guest. They will provide an over
the top customer service experience for every guest, ensuring that our customers feel welcomed and
appreciated.
ESSENTIAL FUNCTIONS:
• Greets all customers as they enter the store in a friendly and outgoing manner.
• Actively promoting programs including but not limited to CLUB Membership, VOC and In-Store Pickup.
• Modeling our brand standard for customer service by presenting a professional image by adhering to
our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela’s, name badge
visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and
welcoming body language.
• Checks in all customers’ merchandise for return.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling
the visitor badges.
• Remains aware of all “Special events” in the store and informs customers of details of events, sales, or
promotions. Additionally, will provide customers with promotional materials to support special
events.
• Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and
Outfitters.
• Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained
and designated Outfitter to complete the guest check-in per company SOP. Please note, however, that
Greeters themselves should never accept, possess, or handle a firearm while performing their job
duties.
• ALL OTHER DUTIES AS ASSIGNED
PHYSICAL REQUIREMENTS:
Computer Work ☐ Regularly ☒ Occasionally ☐ Seldom / Never
Walking ☒ Regularly ☐ Occasionally ☐ Seldom / Never
Sitting ☐ Regularly ☐ Occasionally ☒ Seldom / Never
Standing ☒ Regularly ☐ Occasionally ☐ Seldom / Never
Lifting up to 50 lbs. ☐ Regularly ☒ Occasionally ☐ Seldom / Never
Additional Physical Requirements
• Constantly communicate with others to exchange information
• Constantly repeat motions that may include the wrists, hands and/or fingers.
• Occasionally work in low or high temperatures
• Occasionally work in outdoor elements such as precipitation and wind.
• Occasionally work in noisy environments
• Light work that includes constantly moving and periodically lifting objects up to 20 pounds. With the
support of other team members, occasionally move and lift objects up to 100 pounds or more.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Dental
- Vision
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Bass Pro Cares Fund
- And more!
We will be accepting applications on an ongoing basis
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
