What are the responsibilities and job description for the Delivery Driver position at Bassett Furniture?
Delivery Driver
Overview
Position involves driving a 26 foot box truck on local trips with a load of furniture and accessories that must be unloaded at the customer's home, office or other designated location. Backhauls consist primarily of customer returns and scheduled pickup of furniture. The position is non-traditional since drivers play a critical role for ensuring satisfaction and involves a two-person team consisting of a Home Delivery Driver and a Home Delivery Assistant.
Essential Functions
- Perform Daily Safety Inspection.
- Operate Delivery Box Truck observing all traffic laws.
- Follow directed route to insure on-time delivery of product.
- Direct Delivery Assistant on proper handling and placement of furniture.
- Communicate with Customer understanding where to place product.
- Lift and move furniture and components without damaging the furniture or items in the home.
- Assemble pieces as required using hand tools.
- Make final in-home deluxe of delivered product.
- Remove items as directed by delivery hub from the hub.
- Store protective materials and straps as required.
- Remove all packaging materials from home and stow on Delivery truck.
- Maintain Clean Truck meeting established guidelines.
- Fuel Vehicle as required.
- Unloading furniture at customer's designated location; e.g. home, office, upstairs, downstairs.
- Completely assembling furniture as required; e.g. placing mirror brackets, bed slats, bed center support legs etc.
- Using effective communication skills and a professional demeanor with customers.
- Performing minor repairs of furniture during unloading process or in the customer's home.
- Conducting inventory of tools, supplies, equipment, repair kits.
- Preparing required documentation; e.g. driver log, delivery receipts, waivers, and comments.
- Marking rejected furniture with tape indicating problem areas.
- Submitting delivery receipts to dispatcher with explanations of returns.
- Projecting a positive company image.
Required Education / Experience / Abilities / Skills
Bassett offers a full benefits package including :
Health / Dental / Vision coverage
Life Insurance
401(k) plan with company match
Tuition assistance
Paid time off
Generous Employee Discounts
Bassett Furniture Industries is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category.
EEO / AA-M / F / V / D
ind1