What are the responsibilities and job description for the Dispatcher - Home Services/Service Titan position at Bassett Services?
Overview
Job description
Looking to TRADE up to a better opportunity? Bassett Home Services is looking for someone self-motivated with a positive attitude to join our growing and dedicated Team.
What’s in it for YOU:
Pay: $16 - $20 / hourly.
Location:
2601 Fortune Circle East. Suite 200C. Indianapolis.
Schedule
- Flexible schedule
- 5 Days on 2 Days off
- Lunch break
Benefits
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Responsibilities:
- Receive emergency and non-emergency calls and record significant information as necessary
- Knowledgeably prioritize calls according to importance and urgency
- Monitor field technicians in order to effectively prioritize their schedules and use of time
- Schedule appointments with clients using the right tech/right call guidelines
- Data entry into the computer system to track calls and client information as necessary
Qualifications:
- Previous dispatching experience (Must Have) Bonus if in the home services industry and/or experience with service titan.
- Strong attention to details
- Conscientious, team player
- Honesty integrity, quality craftsmanship and a good attitude
Ability to commute/relocate:
Salary : $16 - $20
