JOB DESCRIPTION
Job Title
Receptionist, Campus
Evaluation Type
Non-Exempt
Department
Designated Campus
Pay Grade
FLSA
Non-Exempt
Date Revised
February 2023
Supervisor
Designated Supervisor
BASIC FUNCTION & RESPONSIBILITY : Direct all incoming telephone calls and greet visitors providing basic information and services. Represent the campus in a professional and positive manner. Assist with the efficient operation of the campus office.
ENTRY QUALIFICATIONS : High school diploma or equivalent and one year of related experience.
KNOWLEDGE, SKILLS & ABILITIES :
- Knowledge of acceptable telephone
- Skill in applying policies and
- Skill in operating standard computer and software
- Skill in written and verbal
- Skill in providing excellent customer
- Ability to operate a multi-line telephone
- Ability to organize and prioritize
CHARACTERISTIC DUTIES & RESPONSIBILITIES : The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
Support of Administrative, Fiscal and / or Facilities Functions :
Process incoming calls efficiently and route to correctUpdate the announcement memo for the main telephoneProvide general information and assistance to all callers and visitors in a friendly and professional Act as liaison between the campus and its customers.Greet and verify identification of visitors, answer walk-in inquiries and refer visitors to appropriate office orAssist with campus projects and perform clerical tasks asProvide assistance to staff / campuses / departments asReceive, sort, and distribute mail, messages, documents, and other deliveries.Maintain computerized files using personal computer, including reports, employee roster, and mailing lists.Assist with the scheduling of teacher conferences.Maintain confidentiality.Student Support :
Assist in resolving parent / student issues and concerns in a timelyAssist with the receipt and distribution of student materials, including homework requests.Assist in managing student behavior in accordance with Student Code of Conduct and student handbook.Organization Improvement :
Work collaboratively to improveProfessional Growth and Development :
Participate in professional development that increases effectiveness and improves DistrictSchool / Community Relations :
Interact positively with employees and the community to provide needed information and to promote the District in a favorableOrganization Morale :
Participate in team building activities and the decision-making process asCommunicate and collaborate with campus / department staff to enhance service delivery and customerOther Responsibilities :
Comply with policies established by federal law, including but not limited to State Board of Education and local BoardPerform other job-related duties asSUPERVISION EXERCISED : None.
PHYSICAL & MENTAL DEMANDS :
Maintain emotional control under stress.Work with frequent interruptions.Use computer for prolonged period resulting in repetitive hand motions.Lift and / or move up to 20 pounds occasionally.Sit for extended periods of time.ENVIRONMENTAL FACTORS :
Work is normally performed in a typical interior office work environment with little or no exposure to physical conditions.
