What are the responsibilities and job description for the FRONT DESK - BUSY ORTHODONTIC OFFICE position at Batastini Orthodontics?
Job Summary
We are seeking a dedicated and detail-oriented Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring a smooth operation at the front desk and maintaining a welcoming environment for all patients.
Duties
- Greet and assist patients and visitors upon arrival, ensuring a positive first impression.
- Manage appointment scheduling and confirmations using software.
- Maintain accurate medical records and ensure documentation review is completed in a timely manner.
- Handle incoming calls, directing them to appropriate employees as necessary.
- Utilize 10 key typing skills for data entry and processing of patient information efficiently.
- Support office management tasks, including inventory management and supply ordering.
- Must be willing to travel to all three locations - Cherry Hill, Hammonton & Vineland
Qualifications
- Previous experience as a medical receptionist or in a similar role is preferred, but willing to train someone who wants to learn.
- Strong organizational skills with attention to detail for accurate documentation review.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about providing excellent customer service in a healthcare setting and possess the required skills, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $17.19 - $19.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- No nights
Work Location: In person
Salary : $17 - $19