Patient Service Representative

Job Overview
We are seeking a dedicated and detail-oriented Patient Services Representative to join our healthcare team. As a front desk lead, you will be the first point of contact for our patients and visitors. This role is crucial in ensuring a welcoming and efficient front desk. The ideal candidate will be willing and able to travel to our other offices.

Duties
- Greet and assist patients and visitors in a professional and courteous manner
- Answer and manage phone calls, schedule appointments, and handle patient inquiries
- Verify patient information and process medical records
- Checking patients in and out of appointments while ensuring all necessary documentation is completed
- Maintain accurate patient records and documentation in electronic health record systems such as Nextech and AdvancedMD
- Coordinate with medical staff to ensure smooth patient flow and communication
- Handle billing and insurance information including verification and collection of copays
- Perform other administrative tasks as required to support the efficient operation of the office

Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to multitask and manage time effectively
- Proficiency in office software and familiarity with EHR systems
- Access to reliable transportation

What we offer
- Competitive salary
- A positive, supportive, and collaborative work environment
- Opportunities for major professional growth and development
- A chance to be a part of a dedicated team committed to restoring sight in our patients

If you are passionate about providing excellent patient service and have the qualifications we are looking for, we encourage you to apply for this rewarding opportunity as a Patient Services Representative.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 16 – 32 per week

Benefits:

• Free parking
• Opportunities for advancement
• Paid orientation
• Paid time off
• Paid training

Medical Specialty:

• Ophthalmology

Schedule:

• Day shift
• No weekends

Experience:

• Organizational skills: 1 year (Required)

Language:

• English (Required)

Ability to Commute:

• Grove City, PA 16127 (Required)

Ability to Relocate:

• Grove City, PA 16127: Relocate before starting work (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $16 - $18