Appointment Setter Telemarketer

• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports

• Set appointments and schedule leads for our Outside Sales Reps
• Handle customer inquiries both telephonically and by email
• Research required information using available resources
• Provide customers with product and service information
• Update existing customer information
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
• Complete call logs
• Computers, CRM skills and excellent customer service skills is a MUST, Quick Learning and
• Follow-up skills are important.

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications

• Communication skills Information gathering & management
• Persuasiveness Adaptability
• Initiative Tenacious• Resilient Stress tolerance
• High energy level Self-Motivation
• Industry best training
• Ongoing Support
• Advancement Opportunities

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