What are the responsibilities and job description for the Customer Service/Call Center representative position at Bath Concepts Independent Dealers?
Job Description
Job Description
Schicker Luxury Bath provides home owners with custom bath remodeling solutions.
We are looking for a customer service representative to join our team in our Concord office.
You never have a second chance to make a first impression. As a Lead Setter, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath.
Responsibilities :
- Manage inbound and outgoing phone calls for prospective customers and schedule appointments for our Design Consultants to meet with customers in their homes
- Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform
- Provide assistance to customers entering the showroom
- Provide support in office administration and customer service
Requirements :
Work location : Concord, CA 94518, in person.
Reliably commute or planning to relocate before starting work (required).
Pay : $20-$23 per hour
Please, email your resume to anya@schickerluxurybath.com or joe@schickerluxurybath.com
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Salary : $20 - $23
