Sales Performance Training Manager (Internal Only)

At Bath Experts, the Sales Performance Training Manager will play a significant role in the training and development of our sales team. The ideal candidate will have the ability to elevate sales performance and drive revenue growth through effective training, coaching, and championing Bath Experts' proven sales process and methodology. If you are looking to join a rapidly growing company that provides the best in industry service and best in class employee experience, then apply today!

About the Role: Sales Performance Training Manager

The Sales Performance Training Manager is responsible for leading and facilitating training programs, providing real-time practical assistance and direction to the sales team, and delivering coaching and guidance on the established Bath Experts' one-call-close sales process. As the Sales Performance Training Manager, you will play an essential role within the sales leadership team by motivating and guiding the sales team to optimize their performance, ultimately driving sales growth and overall company success.

Job Duties & Responsibilities:

• Assist in the interviewing, hiring, and onboarding of new sales team members.
• Lead and facilitate the training of new sales team members including orientation on the Bath Experts' one-call-close sales process.
• Observe and evaluate sales calls to provide sales team members with feedback, coaching, and guidance on improving sales results.
• Conduct on-going training and performance workshops designed to improve the skills and knowledge of new and current sales employees in areas such as product knowledge, performance improvement, etc.
• Provide real-time direct support and guidance to the sales team including assistance with technical questions and negotiation tactics to ensure that they are equipped to successfully close deals with clients.
• Analyze sales data/metrics and perform skills gap analysis to identify challenges, design coaching programs, and provide resources and assistance to team members to improve performance.
• Motivate and educate sales reps through call reviews, 1 on 1 coaching sessions, live observations, group discussions and team meetings.
• Understand goals and identify/bridge gaps in performance, productivity, and quality at both the individual and team level.
• Act as a subject matter expert on all company sales processes and sales related systems and tools (CRM, phone, iPad, tech, etc.).

Skills & Qualifications:

• At least 2 years of in-home sales experience required.
• Previous leadership, trainer, coach experience preferred but not required.
• Must be familiar with the one-call-close sales process.
• Ability to train, coach, and mentor within the established sales process.
• Proficient with sales related systems and tools (CRM, sales tech, etc.).
• Demonstrated ability to communicate, motivate, and influence credibly and effectively.
• Excellent interpersonal, sales, and customer service skills with proven negotiation skills.

More about Bath Experts:

Bath Experts is a home improvement company specializing in the transformation of residential bathtub and shower spaces. Started in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio and Kentucky. After experiencing rapid growth in the past few years, we have since expanded into 8 additional markets (Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana) with plans to expand to additional markets throughout the Midwest.

At Bath Experts, we strive to deliver a world-class experience for our customers and to be the best employer in the home improvement industry. We have generated over 1,300 customer reviews, with a 4.9 overall star rating and Bath Experts has been recognized as a "2024 Top Workplace in Indiana" for the 2nd consecutive year (2023-2024). With top-of-the-industry compensation packages that include high wages and comprehensive benefits, and a commitment to giving back to our local charities (donated over $100,000 to local children's hospitals and youth charities), we are delivering on our promise to be a top employer and make a difference in our communities.

Similar roles: Sales Manager, Sales Trainer, Sales Coach, In-Home Sales Manager, Bath Remodel Sales Manager, Construction Sales Manager