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Shower & Bath Service Technician

Bath Experts
Cleveland, OH Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/20/2025

About the Role : Service Technician

As a Service Technician with Bath Experts, you will play a crucial role in maintaining our brand's commitment to quality and customer satisfaction. Your primary responsibility will be to provide exceptional service and support for our bath and shower systems. This role requires inspecting, servicing, and transporting materials, as well as performing a range of repairs, including carpentry, plumbing, electrical, and finish work.

Our Service Technicians enjoy the benefits of W2 employment and are provided with all the tools and training to take the next step in their careers. The ideal candidate for this position will possess the technical expertise and excellent customer service skills that will create positive experiences for our valued customers.

What you can expect from Bath Experts :

  • Competitive salary with career growth opportunities.
  • Full-time W2 employment with generous benefits package that includes medical, dental, vision insurance coverages, Paid Time Off, Matching 401(k)
  • Through our Installation and Service Training program, you will learn all the skills and techniques needed to be successful in your role.
  • Company-provided tools, vehicle, and gas card.

Job Duties & Responsibilities :

  • Diagnose and troubleshoot installation issues, performing necessary repairs.
  • Conduct service calls, including fixing leaks, recaulking seals, replacing shower components, adjusting shower doors, and completing other related tasks.
  • Respect the homeowner's property by maintaining a clean and safe working environment.
  • Ensure all work meets company standards and satisfies customers.
  • Accurately document work performed, and materials used.
  • Properly maintain the company vehicle and keep it well-stocked with the necessary tools and materials.
  • Skills & Qualifications :

  • Previous experience in carpentry, remodeling, plumbing, construction.
  • Basic knowledge of hand tools, power tools, and other equipment.
  • Ability to handle physical workload and consistently lift 50 pounds.
  • Strong attention to detail and ability to read and interpret technical documents and manuals.
  • Ability to provide excellent customer service.
  • Valid driver's license with a clean driving record.
  • Why work at Bath Experts?

    Bath Experts is a home improvement company specializing in the transformation of residential bathtub and shower spaces. Started in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana and Ohio. After experiencing rapid growth in the past few years, we have since expanded into 7 additional markets (Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville and Lexington) with plans to expand to additional markets throughout the Midwest.

    At Bath Experts, we strive to deliver a world-class experience for our customers and to be the best employer in the home improvement industry. We have generated over 1,300 customer reviews, with a 4.9 overall star rating and Bath Experts has been recognized as a "2024 Top Workplace in Indiana" for the 2nd consecutive year (2023-2024). With top-of-the-industry compensation packages that include high wages and comprehensive benefits, and a commitment to giving back to our local charities (donated over $100,000 to local children's hospitals and youth charities), we are delivering on our promise to be a top employer and make a difference in our communities.

    Similar roles : Service Tech, Bath Service Technician, Shower Service Technician, Plumbing Technician, Residential Service Technician

    It is the policy of Bath Experts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

    Salary : $55,000 - $65,000

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