Call Center Agent

Exciting Opportunity Awaits!

Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as Call Center Representatives.

Why Choose Us?

• Rapid Growth: We’re one of the fastest-growing companies in the industry.
• Professional Reputation: We stand strong behind our products and workmanship.
• Help Homeowners: Assist homeowners in improving their homes.

Responsibilities:

• Deliver a scripted pitch tailored to homeowners’ needs.
• Handle questions and objections with finesse.
• Obtain homeowner information (name, address, phone, email).
• Schedule appointments over the phone and input details into the computer.
• Keep detailed notes of conversations.
• Follow up with potential homeowners who respond to advertisements.

Key Competencies:

• Sales and marketing knowledge.
• Relevant experience in telemarketing, sales, or promotions.
• Product knowledge (don’t worry, we provide training!).
• Proficiency in relevant computer applications.
• Excellent communication skills.
• Ability to gather and manage information.
• Persuasiveness and adaptability.
• Initiative and tenacity.
• High energy level and self-motivation.

Perks and Benefits:

• Industry-best training.
• Ongoing support.
• Advancement opportunities.
• Exciting working environment.
• Incentive programs (win gift cards, lunches, and days off!).

Company Culture at Bath Planet of St. Louis and More:

• Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes.
• Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture.
• Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives.
• Employee Development: We invest in our team’s growth. Industry-best training, ongoing support, and advancement opportunities are available.
• Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting.

Employee Recognition and Celebrations:

• Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it’s hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments.
• Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off.
• Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event.
• Anniversary Celebrations: We honor employees’ work anniversaries. We appreciate their dedication and commitment.
• Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings

Experience:

• Customer service: 1 year (Required)
• Telemarketing: 1 year (Required)
• Active listening: 1 year (Required)
• Sales: 1 year (Required)
• Call center: 1 year (Required)

Our culture is all about positivity and support. If you join us, your achievements won’t go unnoticed!

Ready to Join the Adventure?

Remember, we’re not just a company; We’re A FAMILY! Complete the online application if you’re ready for a dynamic work environment.

If you need assistance with resume submission, please call Kristi at (636) 947-0177. Let’s make home improvement fun!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Shift:

• Morning shift

Work Location: In person

Salary : $15 - $17