What are the responsibilities and job description for the Guide/Customer Service position at BATHHOUSE?
Guide
Brooklyn, NY
About Bathhouse
Bathhouse is a home for people who strive to look, feel and perform their very best. Guests utilize our amenities (thermal pools, saunas, steam room) in a sleek, modern and socially engaging atmosphere. Our best-in-class massages and scrubs are protocol-driven treatments delivered by a superstar team of Licensed Massage Therapists and Estheticians. Anybody with a body can benefit from a Bathhouse service.
Bathhouse is an oasis to be fundamentally human. We focus on functionality over preciousness, recovery over relaxation. The "anti-spa" spa experience. We are industry rebels. Join us.
Job Description
Guides are our customer facing team at Bathhouse. Primary responsibilities will be to welcome and guide customers through their experience at Bathhouse. This role is an integral part of the team, responsible for providing a high level of service to Bathhouse guests.
Key Responsibilities
Brooklyn, NY
About Bathhouse
Bathhouse is a home for people who strive to look, feel and perform their very best. Guests utilize our amenities (thermal pools, saunas, steam room) in a sleek, modern and socially engaging atmosphere. Our best-in-class massages and scrubs are protocol-driven treatments delivered by a superstar team of Licensed Massage Therapists and Estheticians. Anybody with a body can benefit from a Bathhouse service.
Bathhouse is an oasis to be fundamentally human. We focus on functionality over preciousness, recovery over relaxation. The "anti-spa" spa experience. We are industry rebels. Join us.
Job Description
Guides are our customer facing team at Bathhouse. Primary responsibilities will be to welcome and guide customers through their experience at Bathhouse. This role is an integral part of the team, responsible for providing a high level of service to Bathhouse guests.
Key Responsibilities
- Be an expert of all things back-of-the-house.
- Be an expert of all things Bathhouse has to offer.
- Guest check-in and check-out.
- Adhere to closing & opening procedures of the front desk team.
- Maintain the vibes at all times.
- Education: High school or equivalent (preferred).
- Able to physically stand, bend, squat and lift up to 10 lbs.
- Be an organized thinker with the ability to prioritize tasks.
- Demonstrate the ability and initiative to handle increasing responsibility over time.
- Must be reliable and professional. Attendance policy is strictly observed.
- Ability to work independently and be a team and a team player.
- Job Type: Full-time. 8-hour shifts. Night and weekend availability required.
- Pay: $18 per hour.
- Health Insurance.
- Free unlimited admission to Bathhouse with a plus one.
- 50% off services, products and the restaurant.
Salary : $18
