Relief Pharmacist - Corner Pharmacy

JOB PURPOSE & MISSION  

Fills orders for drugs, monitors patient drug therapies and provides drug information; supervises and directs supportive personnel. Job is performed appropriately for the age population served, as defined in the department’s scope of service. Maintains compliance with all applicable laws and regulations for pharmacy and accrediting bodies including URAC. Responsible for department meeting legal and regulatory and accreditation requirements. 

Essential Job Functions include, but are not limited to:   

Assists specialty processes through to completion 

Answers phone quickly and assist customers 

Intake and process referrals through to completion 

Performs patient onboarding and assessments of new specialty prescriptions and records all interactions with patients and providers in specialty pharmacy software platform 

Collaborates with pharmacy department, technicians, patients and providers 

Ability to work in a fast-paced environment 

Possess a positive attitude, exceptional customer service 

Possess excellent organizational and time management skills while simultaneously managing multiple projects 

Accurately enters prescription information into the computer along with demographics, insurance, clinical data, prescription, and shipping information for new orders and prepares and dispenses the prescribed medicines in a timely fashion 

Takes initiative in identifying customer needs before the customer asks 

Participates in teamwork willingly and with enthusiasm 

Keeps customers informed, answers customer questions and anticipates information needs of customers 

Practices diligence in fulfilling the regulatory and legal and accreditation requirements of the position and department 

Maintains accurate and reliable patient/organizational records 

Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high 

Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations 

Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial 

Maintains ongoing training and education assignments to meet legal and regulatory and accreditation requirements 

Complies with URAC requirements for department  

Understands and complies with the 340B referral process and 340B retail pharmacy program 

Establishes and maintains relationships with all stakeholders and customers of the pharmacy 

Oversees technician pharmacy staff while they are performing duties of filling, receiving, and dispensing activities and ensures that staff members adhere to policies, procedures, laws and regulations 

Conducts drug utilization reviews to ensure appropriateness, efficacy, and safety related to medication use 

Consults with patients and/or providers regarding the use of medications and potential drug interactions 

Participates in the training of pharmacy staff 

Demonstrates evidence of maintaining storage and record maintenance systems for providing safekeeping of medicines or pharmaceuticals 

Provides clinical guidance and support to pharmacy technicians, staff pharmacists and interns 

Performs clinical assessments and re-assessments on specialty prescription patients 

Performs all other duties as assigned. 

Maintains competency required for current job title / position. 

JOB REQUIREMENTS   

Experience  

Required – none 

Preferred – Prior retail experience 

Education  

Required – BS Pharmacy or PharmD 

Certifications & Licensure  

Required – Current Non-restricted Louisiana Pharmacist license 

Special Skills or Knowledge  

Required – none 

HIPAA & SAFETY REQUIREMENTS  

HIPAA - Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records w/ limit to job functions both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality/data, patient financial information and 3rd party billing, information related to patient location, religious beliefs, research information, and/or public health records, employee prescriptions, investigatory information. 

SAFETY - Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, transporting medications, and receives meds and/or orders. 

PHYSICAL DEMANDS - May require standing or frequent use of the computer keyboard and sitting for extended periods. May require lifting over 20 pounds. Talking and hearing and vision occur continuously in the process of communicating with customers and other employees. 

PERFORMANCE CRITERIA & STANDARDS  

Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.   

Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.  

Takes initiative in living our Everyday Excellence values and vital signs.  

Takes initiative in identifying customer needs before the customer asks.  

Participates in teamwork willingly and with enthusiasm.  

Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.  

Keeps customers informed, answers customer questions and anticipates information needs of customers  

Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.  

Practices diligence in fulfilling the regulatory and legal requirements of the position and department.  

Maintains accurate and reliable patient/organizational records.  

Maintains professional relationships with appropriate officials; communicates honestly and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.  

Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.  

Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.  

Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.  

Upholds the ethical standards of the organization.  

Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.  

Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.  

Initiates or redesigns to continuously improve work processes.  

Contributes ideas and suggestions to improve approaches to work processes.  

Willingly participates in organization and/or department quality initiatives.  

Cost Management - Employee demonstrates effective cost management practices.  

Effectively manages time and resources  

Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.  

Consistently looks for and uses resource saving processes.  

Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.  

Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.  

Employee proactively reports errors, potential errors, injuries or potential injuries.  

Employee demonstrates departmental specific patient and employee safety standards at all times.  

Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.  PRN