System Manager - Clinical Pharmacy Services

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.

• Takes initiative in living our Everyday Excellence values and vital signs.

• Takes initiative in identifying customer needs before the customer asks.

• Participates in teamwork willingly and with enthusiasm.

• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.

• Keeps customers informed, answers customer questions and anticipates information needs of customers.

CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS

• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.

• Maintains accurate and reliable patient/organizational records.

• Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS

• Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.

• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.

• Upholds the ethical standards of the organization.

CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

PERFORMANCE STANDARDS

• Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.

• Initiates or redesigns to continuously improve work processes.

• Contributes ideas and suggestions to improve approaches to work processes.

• Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS

• Effectively manages time and resources

• Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.

• Consistently looks for and uses resource saving processes

CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS

• Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.

• Employee proactively reports errors, potential errors, injuries or potential injuries.

• Employee demonstrates departmental specific patient and employee safety standards at all times.

• Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.

• Consistently looks for and uses resource saving processes

JOB FUNCTIONS

Works collaboratively across the system with physicians, nurses, pharmacists and other health care professionals and staff within the health-system to identify strategic clinical pharmacy initiatives related to medication safety, drug utilization, clinical quality, and education

Reviews and ensures compliance with all State and Federal regulations regarding acceptable standards of practice and appropriate compliance in relation to these governing bodies

Coordinates the development and implementation of clinical pharmacy programs for the health system

Coordinates the clinical representation of the Pharmacy Department on various health-system committees as required

Facilitates the system P&T committee on a monthly basis, prepares the P&T agenda, while coordinating with clinical pharmacists the writing and presentation of drug monographs for review by the Formulary Review and system P&T Committees

Identifies opportunities to improve pharmaceutical use and grow clinical pharmacy programs in the inpatient, ambulatory, long-term care, and outpatient settings

Manages the pharmacy aspect of the safety portal system

Actively participates and supports the system Medication Safety and QI committees

Contributes to the advancement of the profession through presentations at local, state, and national organizations, as well as participation in community educational programs

Maintains an environment that respects cultural, economic, ethnic, and lifestyle diversity of patients, visitors, and staff.

Supports the Residency Program within the system, including creation and oversight of residency programs, recruiting, selection, and development of educational structure.

Responsible for working with pharmacy leadership to develop and update policies and procedures as they relate to pharmacy operations insuring compliance with all regulatory and quality agencies.

Facilitates orientation and training of Clinical Pharmacy staff as needed

Supervises all aspects of the clinical pharmacy program including other pharmacists functioning in a clinical capacity.

Evaluates the progress of the clinical programs across all divisions of the pharmacy service line and the performance of pharmacy clinical specialists, medication utilization and formulary coordinator, and clinical pharmacists.

Skills:

Must possess the knowledge, skills and abilities to deliver services in a manner that is appropriate to all patient populations

Excellence in communicating with peers, supervisors, team members, interdisciplinary colleagues, and external stakeholders

Familiarity with Joint Commission® Medication Management Standards

Ability to use platforms within Microsoft Office

Certifications:

PharmD degree

State of Louisiana Pharmacist License or eligibility for reciprocity

Pharmacy Residency PGY-1 or PGY-2 Preferred

Board Certification

Five (5) years of clinical experience in a hospital setting/health system required

Five (5) years of management experience required

HIPAA REQUIREMENTS: Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality/data, patient financial information,3rd party billing, information related to patient location, religious beliefs, research information, public health records, employee prescriptions, and/or investigatory information.

SAFETY REQUIREMENTS: Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, receives patient orders, and monitoring clinical alarms.

PHYSICAL DEMANDS (Reference DOT 074.161-010 – PHARMACIST) - STRENGTH: L – Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Full-Time