What are the responsibilities and job description for the Nutritional Care Ambassador Bluebonnet Meal Delivery position at Baton Rouge General?
Description
JOB PURPOSE OR MISSION : The Nutritional Care Ambassador is responsible for communications between nursing units and the Nutritional Care Department regarding patient menus, Clinical Nutrition Service, diet changes and general nutritional care service. The Nutritional Care Ambassador develops menu tallies for food production, NPO patients, supplements, nourishments and nutritional care floor supplies. Performs duties for the age population served, as defined in the company Plan of Care.
PERFORMANCE CRITERIA
CRITERIA A : Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.
PERFORMANCE STANDARDS :
- Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
- Takes initiative in living our Everyday Excellence values and vital signs.
- Takes initiative in identifying customer needs before the customer asks.
- Participates in teamwork willingly and with enthusiasm.
- Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
- Keeps customers informed, answers customer questions and anticipates information needs of customers.
CRITERIA B : Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.
PERFORMANCE STANDARDS
CRITERIA C : Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.
PERFORMANCE STANDARDS
CRITERIA D : Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his / her job performance.
PERFORMANCE STANDARDS
CRITERIA E : Cost Management - Employee demonstrates effective cost management practices.
PERFORMANCE STANDARDS
CRITERIA F : Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.
PERFORMANCE STANDARDS
JOB FUNCTIONS
ESSENTIAL JOB FUNCTIONS include, but are not limited to :
1. Assists patients in completing menus.
PERFORMANCE STANDARDS :
2. Monitors and delivers nourishments to assigned nursing unit.
PERFORMANCE STANDARDS :
3. Sets up tray line and prepares patient trays in accordance with established schedule and procedures.
PERFORMANCE STANDARDS :
4. Serves meal trays to patients.
PERFORMANCE STANDARDS :
5. Maintains working area according to established infection control / safety policies.
PERFORMANCE STANDARDS :
6. Performs all other duties as assigned.
EXPERIENCE REQUIREMENTS :
Previous food service experience preferred.
EDUCATION REQUIREMENTS :
High School Diploma or GED preferred.
SPECIAL SKILL, LICENSE, AND / OR KNOWLEDGE REQUIREMENTS :
HIPAA REQUIREMENTS :
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to : Employee health records, patient related complaints, and / or information related to patient location.
SAFETY REQUIREMENTS :
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to : Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, and patient identification.
