What are the responsibilities and job description for the Patient Access Coordinator position at Baton Rouge Physical Therapy - Lake?
Overview
An Amazing Opportunity for a Patient Access Coordinator-Lead!
Baton Rouge Physical Therapy is a member of the Confluent Health family of physical therapy and occupational therapy companies. We are looking for a Full-Time Patient Access/ Care Coordinator Lead to join our team!
At BRPT, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!
- FULL TIME
- LOCATION: Baton Rouge 70808
- PAY RATE: ~$20/Hour -Based Upon Experience!
- Must be comfortable leading the front office!
This opportunity is ideal for an individual with excellent Leadership Skills, organizational, detailed oriented, and multitasking abilities, a love for continuous learning, and a passion for helping others!
Our Full-Time Front Office Manager Enjoy these Amazing Benefits:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free life insurance
- Parental Perks
- And more!
Responsibilities
Summary of Job:
The Patient Access/ Care Coordinator Lead works under the direct supervision of the Clinic Director or Assistant Director (where applicable). Duties include, but are not limited to: greeting patients, answering phones, scheduling patients, verifying insurance and understanding authorizations, collection of co-pays, auditing PT documentation completion. The Care Coordintaor Lead sets the tone of the clinic. This person must be cheerful and welcoming at all times!
Duties and Responsibilities:
- Schedule patients
- Verify insurance and understand processing authorizations
- Make follow up calls on patients and insurance
- Collection of co-pays and co-insurance
- Work closely with Billing office (collections list and keep Director apprised of status)
- Manage front office and clinic supplies inventories
- Lead front office and ensure responsibilities are delegated and followed through
- Work harmoniously with Director and co-workers
- Set example for the clinic staff
- Develop rapport with fellow Office Managers – share ideas
- Telephone etiquette
- Computer usage
- Emails – check daily and make timely responses
- Clean front office work area and waiting area
- Other duties and tasks, as assigned
Qualifications
Education and Experience:
- High School Diploma or equivalent
- 1 year minimum front office experience in a Physical Therapy or Medical office
Qualifications:
- Interest in physical therapy or related medical field
- Understanding of and ability to perform outstanding customer service
- Strong work ethic and Leadership Skills
- Cheerful, positive, can-do attitude
- Self Accountable and able to work independently and in Team
- Willingness to go the extra mile
- Professional appearance
- Ability to multi-task
- Ability to follow directions and use sound judgment while performing duties
- Ability to communicate clearly and with a respectful delivery
- Ability to organize time and set priorities appropriately
- Ability to establish rapport and work harmoniously with patients and co-workers
- Willingness to pitch in to do what it takes
Amazing Patient Access Coordinators Apply Now!
Salary : $20
