What are the responsibilities and job description for the Banquet Set-Up - On Call position at Battle House Hotel & Spa?
At Battle House Hotel and Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.
Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.
As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:
- Health, Dental, Vision and Life Insurance including FSA and HSA options
- Short and Long-Term Disability
- Paid holidays, Vacations, PTO and Sick Leave.
- 401k with matching
- Tuition Reimbursement
- Hotel and Food and Beverage Discounts
And much more!
As a member of our hospitality team, the primary role of a Catering Houseperson is to ensure the physical event setup, cleanliness of event spaces, and maintenance of banquet equipment. This role is responsible for reading and understanding Banquet Event Orders to set up event spaces accordingly and break down events, handling and storing banquet equipment with care, and reporting all damage to catering equipment, furnishings, or spaces to the Catering Service Manager. This role will also check electrical hookups, tape down exposed cords, and ensure the proper functioning of equipment. A crucial part of this role is to maintain the cleanliness and organization of the event space and review the day's events based on the Banquet Event Order to ensure a smooth event.
- Read and understand Banquet Event Orders (BEO) and set up function rooms according to the specifications outlined in the BEO.
- Possess thorough knowledge of the location of all function rooms and related areas, as well as the various types of setups used for events.
- Set up and break down all department functions correctly and efficiently, ensuring all necessary equipment and furnishings are in place.
- Handle banquet equipment with care, ensuring proper storage and maintenance to prevent damage or loss.
- Assist guests whenever possible, promptly referring requests beyond your responsibility to the appropriate supervisor or team member.
- Maintain cleanliness and orderliness in the function room area and storage areas at all times.
- Perform periodic deep cleaning of the function room area to maintain a high standard of cleanliness.
- Be physically capable of lifting, pushing, and pulling equipment weighing up to 100 pounds for brief periods as required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
