What are the responsibilities and job description for the Game Facilitator position at BattleGR?
Who We Are:
At BattleGR we provide mission-based challenges that are great for individuals and groups. Common events that we host include birthday parties, family reunions, team-building exercises, and more. We provide safe, fun, and entertaining experiences through strategic team-on-team games, bringing families, friends, and co-workers together to create unforgettable memories. We are the premier family-friendly events & entertainment experience. We also have a Games-on-Wheels division that brings the fun to the customer's site of choice.
BattleGR was born in 2017 and has provided entertainment for kids and adults alike since its inception. We hire elite individuals to help us continue to entertain the community.
Basic Function:
Game facilitators should be energetic, friendly, and outgoing, with a strong customer service orientation. They should also be able to balance the task of managing the game logistics with the process of managing the group dynamics and learning.
Responsibilities:
- Preparing the environment: Setting up the space for the game
- Running the game: Overseeing the game's logistics and group dynamics
- Providing assistance: Answering questions and helping during the game
- Debriefing: Leading a discussion after the game
- Managing customer experience: Checking in customers, taking payments, and making reservations
- Maintaining the space: Cleaning, painting, and performing minor repairs
- Managing conflicts: Identifying the root cause of conflicts and helping the group find a resolution
Requirements:
- Outgoing Personality
- Willingness to serve guest
- Excellent communication skills
- Ability to multitask
- Professional
