What are the responsibilities and job description for the CRM Administrator position at Bay Alarm?
Position Summary : The CRM Administrator will be responsible for the administration, configuration, and support of our CRM system. This role involves ensuring the CRM system is effectively utilized to meet the needs of the business, providing user support, and maintaining data integrity.
Responsibilities
- Manage and configure the CRM system to meet business requirements.
- Set up and maintain user accounts, roles, and permissions.
- Customize fields, workflows, and reports to enhance system functionality.
- Import and export data, ensuring data accuracy and integrity.
- Provide training and support to CRM users.
- Troubleshoot and resolve CRM-related issues.
- Collaborate with various departments to understand their CRM needs and implement solutions.
- Stay updated with CRM best practices and new features.
Qualifications
Physical Requirements and Working Conditions
