What are the responsibilities and job description for the Program Manager, Medical Case Management position at Bay Area Community Services?
This position requires a Bachelor’s degree and at least 1 year of experience managing a team of case managers.
The Enhanced Case Management (ECM) Program Manager is responsible for leading a team providing direct service to homeless, forensic or aging clientele so they can stay out of institutional care and stay connected to their communities. The Program Manager will hold a caseload and we are looking for someone who has experience interfacing with the Alameda Health System or medical providers as referrals come from Alameda Alliance. The Program Manager will facilitate case conferences with Alameda Health System. This position will manage administrative, fiscal, and quality improvement functions that promote the highest element of service provision. BACS’ staff prides itself on doing whatever it takes to find permanent housing for homeless people and the work happens both in the office, or out in the community. This role requires someone who values accountability, trust and innovation. BACS prides itself as non-hierarchical agency with all hands on deck.
Responsibilities
- Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based and culturally relevant.
- Manage flow of referrals from Alameda Alliance, intakes, and discharges of participants and ensures accessibility and welcoming of all people.
- Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations.
- Constantly challenge the status quo and look for opportunities for continuous quality improvement and implement systems for CQI.
- Assure that services are provided in compliance with all funders, including documentation, grant management, presentations, and reports.
- Communicate effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
- Participate in the delivery and attendance at trainings for the purposes of agency, professional, and personal development.
Qualifications
- Three year of progressive administrative, direct service, and leadership skills and experience in the social service field.
- BA in a related field
- Experience in a role interfacing with Alameda Health System or Alameda County medical providers
- Two years’ experience in a clinical, behavioral science field preferred.
- Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required.
- Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.
Benefits/Perks
- Highly competitive compensation $100,000 per year
- Fully paid medical, dental, vision, and life insurance coverage for employees and children
- 32 days off (PTO/Holiday), increasing with tenure, plus your birthday
- 403b with BACS matching contribution
- After a year of service, $3000 in student loan debt payment, tuition reimbursement or CEUs
- One month PAID sabbatical after 4 Years – not charging PTO
- Free iPhone with unlimited data for personal/professional use laptop for easy mobility*
- Annual holiday party, staff appreciation events
- Significant internal growth opportunities
BACS Overview
Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating 65 years of serving Alameda and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff. We are seeking individuals who want to transform clinical practice to be client-centered and effective in the field and who want to lead empowered teams to meet goals.
How to apply:
Submit a resume with a cover letter highlighting your relevant experience.
BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
Salary : $100,000
