What are the responsibilities and job description for the Automotive Operations Manager position at Bay Area Motor Works?
Job Summary
We are seeking a dedicated and experienced Shop Manager to oversee daily operations within our small, family-owned Auto Repair shop, 4 days a week, M-TH 8:30-7:00. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that both employees and customers have a positive experience. This role involves managing staff, optimizing store performance, and maintaining high standards of service.
Duties
- Lead and manage daily shop operations, ensuring efficiency and productivity.
- Foster a positive work environment.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Manage staff communication effectively, creating a steady, positive, productive work environment.
- Maintain shop presentation standards, ensuring cleanliness and organization.
- Monitor inventory levels and coordinate with suppliers for restocking as needed.
- Conduct regular staff "check-ins" to communicate goals, updates, and feedback.
Requirements
- Proven experience in management or a similar leadership role.
- Excellent time management skills to prioritize tasks effectively.
- Experience in training development to enhance team capabilities.
- Exceptional customer service skills with a focus on customer satisfaction.
- Familiarity with team building techniques and strategies for success.
- Strong leadership qualities with the ability to inspire and motivate staff.
- Experience in the auto repair industry is preferable, but not a deal breaker.
If you are passionate about creating and maintaining a happy, thriving, productive work environment and thrive in customer service, we encourage you to apply for this exciting opportunity as a Shop Manager.
Job Type: Full-time
Pay: $78,817.00 - $86,228.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- No weekends
Work Location: In person
Salary : $78,817 - $86,228