Service Sales Executive

Bay City Electric Works is hiring a Service Sales Executive, to cover parts of NorCal and Northern Nevada, including the eastern Sacramento area to Reno, NV, selling service contracts for preventative maintenance on industrial generators.

Who We Are

Bay City Electric Works (BCEW) is a California based, family-owned business with a 90-year history and has been a KOHLER distributor for 60 years. With over 130 employees and growing, BCEW brings the stability and structure of an established business, while still valuing the individual team members that support our success and to be the go-to generator systems supplier in California, Nevada, and Hawaii. Offering quality brands like KOHLER® and Doosan, the BCEW team provides new equipment, service, and rental power solutions for commercial, municipal, and residential facilities that require emergency generator back-up power.

What is the job?

Our Service Sales Executives are responsible for selling and managing preventative maintenance agreements, repairs, sales, and on occasion rentals for property owners, property managers, and maintenance managers.

• Search out sales opportunities, soliciting potential customers, such as hospitals, commercial buildings, stores, hotels, residences, government facilities, and any customers with generator sets, automatic transfer switches, or switchgear, that would require repair, replacement, rental, and/or a maintenance agreement
• Perform job walks on-site to document all critical information related to efficient planning of parts and service execution
• Quote all incoming request for bids, and perform any inspections providing unit data that may be required in performing service or repairs
• Work with contracts team to properly submit sold preventative maintenance contracts into service management system
• Maintain relationships with existing customers, providing support information and guidance
• Provide customer support, including technical support, problem solving & resolution for customer issues
• Utilize internal CRM to update customer data, create service contracts
• Review competitor's products/services and BCEW’s new service offerings to remain competitive
• Participate, when needed, in Accounts Receivable related activities related to issues regarding customers
• Represent Bay City Electric Works at trade shows, building engineering meetings, or other customer meetings.

To be successful in this role you will need:

• High school diploma, general education degree (GED), or related experience and/or training or equivalent combination of education and experience
• 1-3 years of technical generator experience, strongly preferred
• Understanding of California standby generator regulations and permitting processes
• Knowledge of generator control systems is a plus, but not required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to write proposals, quotes and professional emails to customers
• Proficient in Microsoft Suite (Excel, Word, PowerPoint)
• Maintain an acceptable driving record to meet insurance standards
• Able to travel to job sites, move across uneven surfaces, climb, reach, and access generators to view serial numbers and parts data
• Flexible team player

All BCEW team members are expected to embrace and demonstrate our Core Values:

• Demonstrate family values and embrace diversity
• Understand the value of reputation and relationship
• Keep our Customer at the center of all we do
• Exhibit modesty and humility alongside confidence
• Accept challenge and make it happen
• Embrace BCEW Team’s "Always On and Always Safe" environment

Bay City Electric Works takes great pride in our ability to back up our product offerings and we believe in investing in our people, providing them with development opportunities and the resources necessary to sustain a first-class level of support.

What you will enjoy

As a BCEW team member, you will enjoy a total compensation package that includes competitive pay and benefits.

• Competitive Pay & Growth opportunities: Pay range for this role is $40,000-60,000, dependent on experience, plus commissions of $50,000-150,000 and vehicle allowance
• This position will work from a home office or the nearest Bay City Electric Works on a hybrid basis
• Health & Wellness: medical, prescription drug, dental, vision, life, employee assistance program and pet insurance
• Work/Life Balance: generous paid time off and holiday schedule
• Support: 401(k) plan with company match up to 4% of your income, tuition reimbursement and training for professional development

Candidates must be authorized to work in the U.S. All prospective employees will be subject to our pre-employment background screening process following acceptance of a job offer, including criminal background check, driving records, as well as education and work experience verification, depending on the position.

We are a drug free workplace; drug and alcohol testing will be conducted as part of the post-employment offer process.

Bay City Electric Works is an equal employment opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, Veteran status or other status protected by law.

Job Type: Full-time

Pay: $90,000.00 - $210,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Commission pay

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Galt, CA 95632: Relocate before starting work (Required)

Work Location: Hybrid remote in Galt, CA 95632

Salary : $90,000 - $210,000