What are the responsibilities and job description for the Retail Sales Associate position at Bay Mills Indian Community?
Job Summary
We are seeking a highly motivated and customer-focused Cashier/Host(ess) to join our team at Bay Mills Indian Community. As a key member of our front-of-house staff, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities
- Greet and Seat Guests: Welcome and escort guests to their tables in a friendly and courteous manner, setting the tone for an excellent dining experience.
- Cash Handling and POS Operations: Collect payment from customers, process transactions accurately, and maintain a clean and organized cash handling area.
- Menu Provision and Silverware Management: Provide menus to guests, ensure that silverware and buffet items are replenished as needed, and maintain a tidy dining environment.
- Assist with Room Service and To-Go Orders: Respond promptly to room service calls, prepare orders efficiently, and settle billings through the POS system.
- Support Team Members: Collaborate with colleagues to ensure seamless service delivery, cover shifts when needed, and contribute to a positive team dynamic.
