What are the responsibilities and job description for the Automotive Parts Advisor position at Bay Ridge Auto Group?
We are seeking an experienced career minded individual to join our parts team. The candidate must be an energetic, assertive & ambitious self-starter. The candidate must also have excellent customer service skills with a high energy level and strong initiative.
Hours: Monday-Friday 7:30AM-4:30PM
Job Description
This is a great opportunity to advance your career in auto parts.
Responsibilities
- Oversees the parts sales process from start to finish
- Communicates with staff and customers in a friendly and professional manner
- Converses effectively/efficiently regarding customer parts status
- Reads and understands the parts catalog when looking up and speaking to specific parts
- Answers phone calls and provides price quotes and other information to customers
- Reviews body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provides high level service to both internal and external customers
- Pulls/fills orders from stock and maintains weekly bin checks to ensure accuracy of stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Ensures all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
Qualifications
- High school diploma or equivalent and auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Some parts counter experience, dealership or aftermarket
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
