Care Coordinator - BH CP

Description

We are seeking a compassionate and organized Care Coordinator to assist individuals in navigating mental health and behavioral health services. This role involves care coordination, case management, and ensuring clients receive appropriate referrals and follow-up support. The ideal candidate will be skilled in working with diverse populations, advocating for client needs, and collaborating with multidisciplinary teams. 

What You Will Be Doing to Support Individuals in Need...

· Facilitate patient access to appropriate medical and specialty providers.

· Educate patient and family/caregiver(s) about relevant community resources.

· Facilitate and attend meetings between patient, family/caregiver(s), care team, payers, and community resources as needed.

· Ensure that patient receives the necessary assistance and accommodations to prepare for, fully participate in and to the extent preferred, direct the treatment planning process. Ensure they receive assistance in understanding BH terms and BH concepts, including but not limited to information on their functional status; how family members, social supports and other individuals of their choosing can be involved in the treatment planning process; self-directed care options and assistance available to self-direct care; and Behavioral Health services or programs that are available to meet their needs and for which they are potentially eligible.

· Cultivate and support primary care and specialty provider co-management with timely communication, inquiry, follow-up, and integration of information into the care plan regarding transitions-in-care and referrals.

· Assist with the identification of “high-risk” enrollees (the chronically ill and those with special health care needs), and flag in the Electronic Medical Record (EMR).

· Driving is required. 

Important Health and Wellness Benefits which Begin on Your First Day of Employment

Blue Cross and Blue Shield Health and Dental Insurance 

Eye-Med Vision Benefits 

Employer Paid Life and Long-Term Disability Insurance 

Medical Flexible Spending Account and Dependent Care Account

Employee Assistance Program 

Generous Paid Time Off

35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days)

Additional Benefits

Retirement Plan 403(b) (employer match after the first year of employment)

Opportunities for Student Loan Forgiveness 

Tuition Assistance 

Mileage reimbursement

Extensive Training Program

Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)

Supervision for Licensure and Specializations

Immediate Access to Comprehensive Online Self-Paced CEU Trainings

Opportunities for Certification in Evidence Based Practices

Requirements

Qualifications

• 1 year of experience working with mental health/substance use disorders with a Bachelor’s degree in a social services field; or 
• 2 years of experience working with mental health/substance use disorders with Associates Degree or no degree
• Strong Computer Skills 
• Experience with EMR systems and reports is desirable
• Highly organized with the ability to keep accurate notes and records
• Local knowledge about and connections to community health care and social welfare resources is desirable
• Bilingual Speakers (Haitian Creole, Spanish, Portuguese, Cape Verdean Creole, etc.) encouraged to apply

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.  

Contact Information:

recruitment@baystatecs.org

857-374-5669