What are the responsibilities and job description for the Receptionist position at Bay Street Pediatrics?
Job Overview
We are seeking a dedicated and professional Receptionist to join our team in a dynamic healthcare environment. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing front desk operations. This role is essential in ensuring smooth communication within the office and maintaining an organized and welcoming atmosphere.
Duties
- Greet patients and visitors warmly, providing assistance as needed.
- Manage incoming phone calls using multi-line phone systems, directing calls to appropriate staff members.
- Schedule appointments and maintain an organized calendar for medical professionals.
- Handle patient check-ins and check-outs efficiently, ensuring all necessary documentation is completed.
- Maintain a clean and orderly front desk area, ensuring all materials are stocked and accessible.
- Address patient inquiries and concerns with professionalism, enhancing overall office experience.
Requirements
- Previous experience in a receptionist or front desk role, preferably in a medical or dental office setting.
- Proficiency with phone systems and office management practices.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Familiarity with EMR medical software is preferred but not required.
- Excellent organizational skills with attention to detail for managing multiple tasks simultaneously.
- Ability to work collaboratively within a team-oriented environment while maintaining a positive attitude.
- High school diploma or equivalent.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Required)
Ability to Commute:
- Westport, CT 06880 (Required)
Work Location: In person
Salary : $19 - $21