Operations Manager ("PTB" - Protective Technology Branch)

Bay Systems Consulting is seeking a motivated, career and customer-oriented Protective Technology Branch (PTB)

Operations Manager on a Department of State (DOS) contract providing protective technology services

at U.S. embassies and consulates throughout the world. The PTB Operations Manager will assist the

Special Programs & Joint Initiatives (SPJI) program by maintaining operational situational awareness and

synchronization or missions and support across the Protective Technology Branch.

Must possess an active Top Secret security clearance.

Responsibilities include

• Subject Matter Expert (SME) responsible for keeping the PTB Chief informed of scheduled, planned and future operational requirements and synchronization efforts across the Branch.
• Maintain situational awareness of the PTB sections operational tempo and associated requirements.
• Brief PTB operations during the weekly Branch meetings.
• Coordinate with the PTB sections to ensure operational requirements are accurately captured and tracked via the PTB digital dashboard.
• Synchronize operational support requirements across the PTB sections.
• Conduct regular operational coordination meetings and provide data to support weekly, monthly and quarterly reporting requirements per the PTS contract.
• Collaborate with customers to identify current tasking and to develop program objectives.
• Create task execution plans and synchronization matrices to ensure efficient execution of PTB level missions.
• Track tasks, deliverables and Requests for Information (RFIs) that will be monitored at the PTB level.
• MS Project and other program management tools may be required to administer for the performance of all duties.

Basic Qualifications:

• Bachelor’s Degree or equivalent experience.
• Overall, a minimum of eight (8) years of technical and related experience in the management and technical support for IT or communication systems is required.
• Previous experience supporting the Department of State.
• Strong project management capabilities
• Strong verbal and written communication skills, organizational, problem solving, and interpersonal skills are highly desired.
• Must be capable of planning, coordinating, and monitoring higher level operations across all for CONUS and OCONUS missions.
• Must be capable of managing project schedules and deliverables to ensure the team is meeting performance objectives.
• Position requires self-motivation and the ability to work effectively under minimal supervision.
• Must demonstrate the ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner.
• Must demonstrate a good attitude and ability to work as a member of a cohesive team.
• Must be able to multitask efficiently, work in a fast-paced environment on multiple projects and have strong attention to detail.
• Must be proficient with Microsoft Windows operating systems and office automation software (e.g., Microsoft Office, SharePoint).

Preferred Qualifications:

• Prior operational experience within the Interagency or for a company supporting government operations.
• Prior experience briefing senior leadership on operational tempo and requirements.
• PMP Certification or Similar.
• Security Clearance Requirements:
  • Must possess an active Top Secret security clearance.
  • Must be eligible for a TS/SCI to meet full performance requirements.

Travel Requirements:

• May be required to travel CONUS and OCONUS to support PTB operational requirements.
• OCONUS travel may include critical threat locations around the world with austere living conditions.