What are the responsibilities and job description for the Employee Services Coordinator position at BAYADA Home Health Care?
Exciting Opportunity in a Fast-Growing Industry
We are BAYADA Home Health Care, a dynamic and entrepreneurial organization that delivers home health care with compassion, excellence, and reliability. We are seeking an Employee Services Coordinator (ESC) to join our team.
About the Role
The ESC provides essential services and key functions to both future and existing field employees within their service office. The ESC ensures that all field employee compliance and onboarding workflow processes are completed with the highest level of efficiency, quality, and service.
Responsibilities
- Answer telephones and assist callers, including placing callers into voicemail, processing telephone messages, and greeting visitors.
- Assume responsibility for personnel file management and coordination.
- Provide essential services and key functions to maintain field employee satisfaction.
- Support hiring activities from application to onboarding, as needed.
- Support the coordination and execution of Home Health Aide training where applicable. Manage required training materials and schedule skills practice.
- Ensure all required labor postings, including federal & state, are maintained and updated.
- Perform related duties or as required or requested by supervisor.
Qualifications
- High school diploma.
- Proficient in Microsoft computer products, including Word, Excel, and Outlook.
- Demonstrated record of strong interpersonal skills.
- Competence in basic PC skills required to perform job functions.
- Ability to read, write, and effectively communicate in English.
- Exemplifies BAYADA's Core Values: Compassion, Excellence, Reliability.
- Excellent communication and interpersonal skills.
- Strong people skills, organization skills, and attention to detail are highly desired.
About Us
BAYADA is a non-profit organization established in 1975. We have never been sold and have grown to serve clients in 21 states, 373 offices, 5 countries, and beyond. Our commitment to compassion, excellence, and reliability has earned us a reputation as a trusted provider of home health care services.
