What are the responsibilities and job description for the Pediatric Client Services Coordinator position at BAYADA Home Health Care?
About BAYADA Home Health Care
BAYADA Home Health Care is a leading provider of home health care services. With over 50 years of experience, we have established ourselves as a trusted and reliable partner for individuals and families in need of high-quality care.
Job Overview
The Client Services Associate plays a critical role in the success of our organization. This individual will be responsible for providing exceptional customer service, managing client relationships, and coordinating care delivery. We are seeking a motivated and detail-oriented professional to join our team.
Key Responsibilities:
- Provide superior customer service and quality home care
- Manage coordination of client services and emergent scheduling issues
- Monitor and grow caseload effectively
- Build lasting relationships with clients, referral sources, payors, and community organizations
- Develop strong, communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
Requirements:
- Bachelor degree preferred
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
Benefits
We offer a comprehensive benefits package, including paid holidays, vacation, and sick leave, vision, dental, and medical health plans, employer-paid life insurance, 401(k) with company match, direct deposit, and employee assistance program.
Why Work for BAYADA?
As an accredited, regulated, certified, and licensed home health care provider, we comply with all state/local mandates. Our commitment to excellence, compassion, and reliability has earned us a reputation as a trusted partner in home health care. Join our team and become part of a dynamic and entrepreneurial environment that values innovation, collaboration, and continuous improvement.
