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Patient Financial Services Representative - Corporate Headquarters

BayCare Clinic
BayCare Clinic Salary
Green, WI Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patient

BayCare Clinic Corporate Headquarters is looking for a Patient Financial Services Representative in Green Bay, WI. We're looking for a detail oriented, thoughtful candidate who wants to contribute to a positive experience for all our patients. This role is full time, between our core hours, Monday-Friday between 8 : 00 a.m. - 5 : 00 p.m. No Holidays! No Weekends!

The Clinic :

BayCare Clinic is a successful, dynamic group comprised of 19 specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

The Team :

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.

Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.

The Job :

  • Must be adept at assessing patient accounts.
  • Promote and carry out timely resolution of accounts.
  • Demonstrate effective decision-making skills in dealing with patients to resolve balances.
  • Demonstrate a full working knowledge of collection module.
  • Adherence to established policies and procedures.
  • Respect and maintain confidentiality.
  • Work in a safe, compliant and ethical manner at all times.

The Requirements :

  • Prior account collection experience preferred.
  • Two to three years of customer service experience.
  • Two to three years patient billing experience.
  • Knowledge of local, state and federal regulations helpful.
  • Excellent interpersonal, communications and organizational skills.
  • Computer and keyboard skills required.
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