What are the responsibilities and job description for the Hospitality Associate position at BayCare?
The Hospitality Associate is responsible for:
- Conducting incoming calls from external and internal customers regarding meal selections, meal scheduling and any additional questions regarding the food and nutrition services department
- Conducting follow up calls regarding diet progression
- Utilizing the EMR system for data entry
- Having a vast knowledge of specific diets and food selections
Why BayCare?
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 34,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high-touch in ways that are advancing superior health care throughout the communities we serve
Benefits:
- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts and more
- AND the Chance to be part of an amazing team and a great place to work
Certifications and Licensures
- Preferred - Food Handler
Education
- Required - High School
- Preferred - Associates 's
Experience
- Required - 1 year related Field
- Or 1 year Call Center
- Or 1 year Customer Service
Specific Skills
- Ability to work independently
- Computer skills appropriate to the position
- Written verbal and communication skills
- Organizational skills
- Customer Service Skills
Equal Opportunity Employer Veterans/Disabled
