What are the responsibilities and job description for the Bank Teller Assistant position at Bayer Heritage Federal Credit Union?
Overview
Bayer Heritage Federal Credit Union is seeking a highly motivated and detail-oriented Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional member service and support, answering questions, and resolving issues in a timely and professional manner.
Responsibilities
- Answer member inquiries and resolve issues in a timely and professional manner
- Assist members with financial transactions, including deposits, withdrawals, and loan payments
- Provide product information and recommendations to members
- Maintain accurate records and reports
Requirements
- High school education or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Attention to detail and accuracy
