What are the responsibilities and job description for the Loan Administration Specialist position at Bayer Heritage Federal Credit Union?
Description:
Ready to look forward to going to work every day? Want to be a part of a service driven culture where employees are appreciated? Check out our opportunity with Bayer Heritage Federal Union!
Essential Functions & Responsibilities
- Strong understanding of the necessity and purpose of each loan document for all loan types and scan documents in a timely matter in a predetermined order.
- Effective communication with members, dealerships, staff, and appropriate titling authority per each state. Strong understanding of in-state and out-of-state processes for autos, recreational vehicles, motorcycles, and farm equipment. Ensure proper documentation for all titles and UCC processing on loan obtained by loan processors.
- Work with insurance companies and state national regarding vehicles financed with the CU.
- Strong understanding of all credit union products and services.
- Follow all policies and procedures regulated by the credit union as well as governmental policies, procedures, and regulations.
- Perform file maintenance regarding loan changes and skip payments.
- File gap claims and refunding members appropriately.
- Performs other duties as assigned
Performance Measurements
- To provide professional, friendly, and accurate service to members and co-workers.
- To be a team player and remain flexible and open when presented with multiple directions of work.
- To accurately scan loan documents in a specified order within the proper timeframe.
- To have the upmost respect for members, co-workers, and other stakeholders (internal and external).
- To maintain a dependable record of attendance and timeliness.
- To monitor loan documents and ensure proper completeness of the loan document file.
- To perfect liens in a timely manner.
- Six to twelve months of similar or related experience.
- Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
- Must have good communication and organizational skills. Detail oriented. Ten key calculator, typewriter and keyboard skills. Microsoft office excel and word skills.
- Able to operate standard office equipment.
- A high school education or GED.
- Typical office environment utilizing shared office equipment.
EEO Statement
Bayer HFCU is an equal opportunity employer. We are committed to our policy of providing equal employment opportunity in a manner consistent with applicable laws and regulations, including federal laws prohibiting employment discrimination on the basis of race, color, creed, national origin, sex, age, disability, sexual orientation or genetic information.
