Social Worker Aide

Description

To perform a variety of tasks to provide aid and general support to staff in the Aging and Disability Services Section under the direction of the Aging and Disability Services Section Manager.

Examples of Duties

• Coordinates, assists with, and/or provides services to assigned section consumers which may include: working with adults with physical or cognitive disabilities and frail elderly; interviewing individuals; making collateral contacts; monitoring compliance with agreements and court orders; scheduling meetings; staffing; researching resources; etc.
• Provides information about and assistance in connecting with services, programs, resources (public and private) that can help maximize opportunities for self-sufficiency and choice to meet individual needs
• Provides short term case management services.
• Carries out home visits on a regular ongoing basis.
• Coordinates with assigned programs in processing referrals and services; prepares related paperwork; monitors assignments; conducts home visits; monitors expenditures; completes reports; etc.
• Assists in recruitment, training, coordination and/or tracking compliance of guardians, volunteers, providers, others
• Processes releases of information; researches DHS service files for cross references, creates client files, pulls client files; copies client data; etc.
• Inputs data into databases such as: WRAPS? (APS), , PPS; Peer Place
• Maintains forms and information packets for staff; which may include: creating new reports or forms; modifying existing forms or reports; collating data packets, etc.
• Electronically scans data to electronic files
• Coordinates services with other agencies/disciplines/community members such as health care staff, skilled nursing facilities, community-based facilities, Family Care and IRIS staff, financial institutions, law enforcement, schools, attorneys, etc.
• Follows up with individuals to determine whether needs were met and whether additional information or assistance is warranted.
• Coordinates and participates in development of evidence-based preventative health programming
• Responds to initial incoming referrals for individuals seeking assistance.
• Completes case-related documents including correspondence, case decisions, and general documentation.
• Arranges and coordinates client services
• Participates in section and department meetings, work-related committees, and trainings.
• Provides informational presentations to others
• Performs general office work such as filing case notes; copying case files; for Aging and Disability Services staff as needed
• Participates in supervision/consultation
• Performs other duties as assigned.
• Data entry regarding Aging Programs including the Nutrition Program Participation, Transportation, Caregiver Programs, & Evidence Based Programming Participation.
• Gather data for participation in Aging Programs such as senior meals
• Provide back-up duties for the Elder Nutrition Program Supervisor as needed
• Administrative tasks for projects, such as coordinate with the Elder Nutrition Program Supervisor to update formats of program procedures to meet GWAAR standards
• Collaborate and participate with the ADRC staff, Aging Network, regarding community programs and events.

Qualifications

A. Minimum of a four year human services degree from an accredited college such as: social work; sociology, psychology, criminal justice, education, early childhood, etc.

B. Minimum of one year working with the target population of elderly and disabled.

C. Valid Wisconsin driver’s license and reliable transportation.

Supplemental Information

Knowledge, Skills, and Abilities

A. Interpersonal Skills
1) Recognizes and acknowledges the feelings of others and demonstrates respect for families
2) Recognizes family dynamics and how relationships affect success
3) Identifies strengths and uses them to promoting change
4) Facilitates a team approach
5) Has the ability to engage families, gather information, and identify resources

B. Personal/Professional Awareness
1) Recognizes and respects needs and beliefs of others
2) Understands that people can change and promotes positive change
3) Understands their own bias
4) Identifies personal strengths and limitations related to job duties
5) Displays an ability to be decisive
6) Displays openness to new information

C. Analytical Thinking
1) Gathers sufficient information to facilitate good decision-making
2) Identifies causes of situations or behaviors
3) Displays an ability to gather information from a variety of sources; understands family situations/conditions/dynamics; and problem solves appropriately

D. Communication Skills
1) Facilitates open communication
2) Communicates clearly and accurately, orally and in writing
3) Uses interviewing techniques/methods to eliciting essential information

E. Organizational Skills
1) Uses effective time management techniques
2) Completes all documentation accurately

Shifts and Work Hours:
Generally, the courthouse is open from 8:00am until 4:00pm, Monday through Friday. Depending upon the position, full-time employees may be scheduled either 37.5 or 40 hours per week.

Shifts for Dispatch personnel will vary, but cover 24-hours per day, 365 days per year. Applicants for these positions must be flexible. .

Insurance:
Health insurance is available to regular employees that work 26 hours per week or more and those that are eligible for participation in the Wisconsin Retirement System. Coverage is effective upon completion of one full calendar month of employment.

Both Disability and Life Insurance are available.
A Section 125 Plan (Flexible Spending) is available.

Sick Leave:
Sick time is accumulated at the rate of eight (8) days per year for full-time employees and is pro-rated based on hours worked for employees working 50% time or more. New employees are provided with 37.5 or 40 hours upon hire (in addition to the monthly allocation), which may be used for any purpose during the first year of employment.

Vacation for full-time employees scheduled 1950 hours per year:
Upon Hire: 37.5 hours
After One (1) year: 75 hours
After Five (5) years: 112.5 hours
After Ten (10) years: 150 hours
After Fifteen (1) years: 187.5 hours

Vacation for full-time employees scheduled 2080 hours per year:
Upon Hire: 40 hours
After One (1) year: 80 hours
After Five (5) years: 120 hours
After Ten (10) years: 160 hours
After Fifteen (1) years: 200 hours

Up to five (5) days equivalent of vacation may be carried over to the next year and must be used within the first 6 months of the new year.

For employees working more than 50% time, but less than full-time, vacation time is pro-rated based upon the regular number of hours scheduled.

Holidays:

New Year's Eve, New Years Day, Memorial Day, Labor Day, Veteran's Day, Spring Holiday (Friday before Easter), Christmas Day, Thanksgiving Day, Day After Thanksgiving, Fourth of July, Christmas Eve

Retirement:
Wisconsin Retirement System (Employee and Employer each contribute).

An optional Deferred Compensation Program is available.

Additional voluntary insurances are available, including: Vision, Dental, Accident, Disability and Critical Care. Premiums are payroll deducted for those who choose to enroll.