Technology Clerk III-Dept of Human Services

Salary : $46,737.60 - $60,091.20 Annually

Location : Washburn, WI

Job Type : Full-Time

Job Number : 2025-06

Department : Human Services

Division : Family Services

Opening Date : 01 / 22 / 2025

Closing Date : 2 / 9 / 2025 11 : 59 PM Central

FLSA : Non-Exempt

Bargaining Unit : NON

Description

To perform accounting functions, administrative support work, technology support, general clerical , and back-up reception duties to Department staff.

Examples of Duties

Fiscal / Clerical :

• Primary clerical support to the Community Support Services (CCS) and Children's Long-Term Support (CLTS) Programs
• Submit payment authorizations to Forward Health for CLTS.
• Process employee expense vouchers for CLTS and CCS.
• Processes Accounts Payable, Deposits, General Journal Entries
• Data entry into state and local systems (e.g., PPS, eWISACWIS, WISSIS, MIS, etc.)
• Process program invoices, authorizations, and Medicaid billing as needed
• Provide education and training to partner agencies.
• Distribute mail and correspondence.
• Develop and maintain current written step-by-step procedure instructions for each job function.
• Attends staff meetings, supervisor conferences, in-service training, and staff development programs.
• Function as trainer and mentor to Clerk I and Clerk II positions in the Department and related consortia and provide consultation / staffing when needed or desired.
• Provide back-up to the EHR users in the Ashland / Bayfield County CCS region as needed.
• Performs all other duties as assigned.

General Clerical Duties

1) Develop, prepare and update Annual CCS Program Plan and Policies

2) Trains new staff, acts as mentor to Clerk I and II positions and acts as a lead worker when necessary.

3) Provides back up when necessary for all other Clerical I - III positions.

Filing / Technology :

Qualifications

A. Associate degree in a field related to modern office practices, including accounting concepts and procedures.

B. A minimum of four years of computer experience and proficiency in software used by the Department.

C. Expertise and proficiency in accessing and using state computer systems.

D. In-depth knowledge of programs provided by the Department of Human Services.

E. Possess a valid driver's license and reliable transportation.

Shifts and Work Hours :

Generally, the courthouse is open from 8 : 00am until 4 : 00pm, Monday through Friday. Depending upon the position, full-time employees may be scheduled either 37.5 or 40 hours per week.

Shifts for Dispatch personnel will vary, but cover 24-hours per day, 365 days per year. Applicants for these positions must be flexible. .

Insurance :

Health insurance is available to regular employees that work 26 hours per week or more and those that are eligible for participation in the Wisconsin Retirement System. Coverage is effective upon completion of one full calendar month of employment.

Both Disability and Life Insurance are available.

A Section 125 Plan (Flexible Spending) is available.

Sick Leave :

Sick time is accumulated at the rate of eight (8) days per year for full-time employees and is pro-rated based on hours worked for employees working 50% time or more. New employees are provided with 37.5 or 40 hours upon hire (in addition to the monthly allocation), which may be used for any purpose during the first year of employment.

Vacation for full-time employees scheduled 1950 hours per year :

Upon Hire : 37.5 hours

After One (1) year : 75 hours

After Five (5) years : 112.5 hours

After Ten (10) years : 150 hours

After Fifteen (1) years : 187.5 hours

Vacation for full-time employees scheduled 2080 hours per year :

Upon Hire : 40 hours

After One (1) year : 80 hours

After Five (5) years : 120 hours

After Ten (10) years : 160 hours

After Fifteen (1) years : 200 hours

Up to five (5) days equivalent of vacation may be carried over to the next year and must be used within the first 6 months of the new year.

For employees working more than 50% time, but less than full-time, vacation time is pro-rated based upon the regular number of hours scheduled.

Holidays :

New Year's Eve, New Years Day, Memorial Day, Labor Day, Veteran's Day, Spring Holiday (Friday before Easter), Christmas Day, Thanksgiving Day, Day After Thanksgiving, Fourth of July, Christmas Eve

Retirement :

Wisconsin Retirement System (Employee and Employer each contribute).

An optional Deferred Compensation Program is available.

Additional voluntary insurances are available, including : Vision, Dental, Accident, Disability and Critical Care. Premiums are payroll deducted for those who choose to enroll.

Are you able to meet all of the physical requirements of this position as identified in the job description?

What is the highest level of education you have attained?

How many years of full-time office experience do you have?

Required Question

Salary : $46,738 - $60,091