What are the responsibilities and job description for the Adult Protective Services Case Manager position at Bayfield County?
To provide social work services including intake, assessments, investigations, on-going case management and court related activities for adults at risk and elderly individuals in Bayfield County.
A. Ability to sit or stand for extended periods of time while performing duties.
B. Ability to drive.
C. Light lifting.
D. Ability to work out in the field and navigate environments that are a human health hazard and/or have limited physical access.
E. Requires physical demands such as seeing, hearing, and color perception to make judgments both in the office and out in the field.Knowledge, Skills, and Abilities
A. Interpersonal Skills
1) Recognizes and acknowledges the feelings of others and demonstrates respect for individuals and their families.
2) Recognizes the importance of managing difficult issues with individuals and their families in a purposeful and meaningful manner to facilitate hope/vision/change and maximum independence.
3) Identifies, with individuals and their families, strengths that can be linked to promoting optimal independence.
4) Facilitates a team approach with individuals, families and other providers.
5) Persists in engaging individuals and families, gathering information, and seeking out resources.
6) Ability to establish and maintain effective working relationships with individuals, their families, staff, local agencies and the general public.
B. Personal/Professional Awareness
1) Recognizes/respects needs and beliefs of individuals of diverse cultures.
2) Understands that people can change and integrates this belief into case practice.
3) Understands how values, style and background can impact objectivity/bias.
4) Identifies personal strengths and limitations and understands how this is related to their professional role.
5) Displays an ability to be decisive and makes sound logical decisions that can be supported.
6) Displays openness to new information.
7) Displays positive outlook and approach to work, clients, and challenges related to job and job functions.
C. Analytical Thinking
1) Uses conceptual frameworks (e.g. consumer directed services, family systems theory) in gathering information and in decision-making.
2) Interprets underlying causes of situations or behaviors.
3) Displays an ability to gather information from a variety of sources and understands family situations/conditions/dynamics.
D. Communication Skills
1) Creates situations that allow for open communication with individuals, families and collateral providers.
2) Communicates clearly and accurately, orally and in writing.
3) Uses interviewing techniques/methods that assist in eliciting essential information.
E. Organizational Skills
1) Uses effective time management techniques.
2) Documents cases accurately.
3) Possesses good problem-solving skills.
- With consultation from Corporation Counsel and supervisor, performs Adult Protective Services including investigation, offer of services, filing of state reports and narratives, coordination with law enforcement and judicial system as appropriate and in accordance with Chapters 51, 54 and 55 of the Wisconsin Statutes.
- Coordinates with court, law enforcement, hospitals, service providers, nursing homes, families, attorneys and concerned citizens regarding concern for vulnerable adults and the need for additional supports and/or guardianships and protective placements.
- Consults with Corporation Counsel regarding guardianships and protective placements.
- Recruits and trains guardians.
- Performs investigations for elder and adult at risk populations per state guidelines.
- Maintains knowledge of resources available for target populations served.
- Determines the range of needs through interviews, home visits, collateral contacts, etc.
- Provides referrals to appropriate agencies and/or resources as necessary to meet consumer needs
- Coordinates and provides case management services.
- Performs initial determination for persons who may be subject to orders for protective placement and conducts annual Watts reviews as needed thereafter
- Monitors program expenditures for effectiveness and efficiency and ensures against over-expenditure of funds.
- Provides intake for Aging and Disability Services Section.
- Provides IA 1.67 nursing home referrals as needed.
- Records and maintains complete and accurate documentation and records and performs other general office duties as required.
- Provides informational presentations to other staff, professionals, and community groups related to department programs as appropriate.
- Participates in Section and Department meetings, work-related committees, and trainings.
- Participates in supervision/consultation.
- Performs other duties as assigned.
A .Minimum of a four-year degree from an accredited college in social work, sociology, psychology, criminal justice or other approved human services program.
B. Minimum of one-year experience providing case management to target population(s).
C. Experience in computer use and keyboarding (50 wpm) including Microsoft Office products.
D. Valid Wisconsin driver’s license and reliable transportation.
Physical DemandsA. Ability to sit or stand for extended periods of time while performing duties.
B. Ability to drive.
C. Light lifting.
D. Ability to work out in the field and navigate environments that are a human health hazard and/or have limited physical access.
E. Requires physical demands such as seeing, hearing, and color perception to make judgments both in the office and out in the field.Knowledge, Skills, and Abilities
A. Interpersonal Skills
1) Recognizes and acknowledges the feelings of others and demonstrates respect for individuals and their families.
2) Recognizes the importance of managing difficult issues with individuals and their families in a purposeful and meaningful manner to facilitate hope/vision/change and maximum independence.
3) Identifies, with individuals and their families, strengths that can be linked to promoting optimal independence.
4) Facilitates a team approach with individuals, families and other providers.
5) Persists in engaging individuals and families, gathering information, and seeking out resources.
6) Ability to establish and maintain effective working relationships with individuals, their families, staff, local agencies and the general public.
B. Personal/Professional Awareness
1) Recognizes/respects needs and beliefs of individuals of diverse cultures.
2) Understands that people can change and integrates this belief into case practice.
3) Understands how values, style and background can impact objectivity/bias.
4) Identifies personal strengths and limitations and understands how this is related to their professional role.
5) Displays an ability to be decisive and makes sound logical decisions that can be supported.
6) Displays openness to new information.
7) Displays positive outlook and approach to work, clients, and challenges related to job and job functions.
C. Analytical Thinking
1) Uses conceptual frameworks (e.g. consumer directed services, family systems theory) in gathering information and in decision-making.
2) Interprets underlying causes of situations or behaviors.
3) Displays an ability to gather information from a variety of sources and understands family situations/conditions/dynamics.
D. Communication Skills
1) Creates situations that allow for open communication with individuals, families and collateral providers.
2) Communicates clearly and accurately, orally and in writing.
3) Uses interviewing techniques/methods that assist in eliciting essential information.
E. Organizational Skills
1) Uses effective time management techniques.
2) Documents cases accurately.
3) Possesses good problem-solving skills.
Salary : $56,430 - $61,277
