Senior Certified Medical Assistant - Family Medicine at Crossroads FSED

Position Summary

This position will be part of the Orlando Health/Bayfront Medical Group located in St. Petersburg, Florida above the Crossroads Free Standing ED 

Department: Family Medicine Crossroads

Job Title: Senior, Certified Medical Assistant

Schedule: Full-time; M-F 8am-5:00pm

Job Summary

The Sr Certified Medical Assistant performs patient care under the direction and supervision of the physician or advanced practice provider (APP) in an ambulatory setting. Acts as a leader to help drive quality care and a mentor for professional practice.

Responsibilities

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities
• Supports and demonstrates effective and professional communication with patients and family members
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types as ordered by the provider.
• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants. Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
• Supports and helps develop quality strategies within the practice.
• Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
• Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
• Leads and participates in departmental committees and special projects.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients

Qualifications

Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in patient care setting) required

Licensure/Certification

• Maintains current BLS Healthcare Provider Certification – and Maintains current certification by one of the following agencies:
  • Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (nhanow.com)
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (aama-ntl.org)
  • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (amcaexams.com)
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (ncctinc.com)
  • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant  (NRCAMA) by the National Association for Health Professionals (NAHP) (nahpusa.com)
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (amt1.com)
  • Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org)
  • Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis

ExperienceMinimum three (3) years as Certified Medical Assistant.