Triage Specialist

Summary

Evaluates specimens for acceptability, liaison for triage with the client services team, supports accessioning team with accessioning responsibilities.

Duties & Responsibilities

• Evaluates triage cases and communicates with the client services team to resolve triage
• Regularly follows up on pending triage and on hold samples to maintain quick turn around and reduce backlog of on hold samples
• Active participation in triage process improvements
• Opens packages, accessions specimens accurately and according to existing protocols, as needed
• Scans, checks and files paperwork
• Performs routine and non-routine tasks to carry out the department workflow
• Ensures that the lab cleanliness and safety standards are maintained
• Participates in the orientation and training of the department
• Performs clerical duties as directed
• Maintains compliance with protocols
• Adheres to Code of Conduct as outlined in the Baylor Genetics Compliance Program.
• Performs other job-related duties as assigned.
  
  

Qualifications & Experience

• Education:
• Degree: Min of High School Diploma or equivalent (GED)
• Relevant experience: >7 year OR
• Degree: Associate degree
• Relevant experience: >6 years
  

Certification/Licenses/Registration

• None
  
  

Competencies

• Technical Skills--Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others
• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative--Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  
  

Physical Demands & Work Environment

• Frequently required to sit
• Frequently required to stand
• Frequently required to utilize hand and finger dexterity
• Frequently required to talk or hear
• Frequently required utilize visual acuity to operate equipment, read technical information, and/or use keyboard
• Occasionally exposure to bloodborne and airborne pathogens or infectious materials
  
  

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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions